Technical Service Engineer - Valencia

Dover-Corporation; Cerdanyola del Vallés; Remote; EUR 30,000 - 45,000; Full time

Benefits offered by this job

Health Insurance

Life Insurance

Restaurant Vouchers

Flex Salary

Public Transport Aid

Employee Assistance Program

Growth Opportunities

Recruitment Referral Bonus

Job summary

Dover Corporation is seeking a Field Service Engineer for their remote team in Spain. In this role, you will provide technical support to customers and have the opportunity to develop your career with innovative equipment.

Responsibilities include performing installations, delivering training, and promoting service solutions. Candidates should have technical qualifications and experience, with fluency in Spanish and upper-intermediate English.

Qualifications

• Prior experience as a Field Service Engineer or Technical Service Engineer.
• Strong interest in emerging tech and proactive continuous learning.
• Knowledge of Vision Cameras is a plus.

Responsibilities

• Perform pre-installations, installations, and maintenance activities for our equipment.
• Deliver technical training both internally and externally as required.
• Promote MI service solutions to maximize customer uptime and sales growth.

Skills

Field Service Engineering

Technical Support

Software Logic

Problem Solving

Interpersonal Skills

Fluent in Spanish

Upper-intermediate English

Education

Technical qualification or degree in Electrical, Electronics, Networking, or Mechanics

Job description

Dover Imaging & Identification (DII) is a segment of Dover Corporation that includes the following brands: Markem-Imaje, Blue Bite, Solaris Laser, Systech, MS Printing Solutions and JK Group. We design, manufacture and deliver industrial equipment, consumables, software and services solutions for the marking & coding, consumer engagement, product traceability, authentication, and digital textile printing markets.With more than 40 offices and over 3,000 employees worldwide, DII has a presence in +28 countries and offers numerous job opportunities globally. If you're looking for an international, multidisciplinary and collaborative environment that offers a world of opportunities, come join us at DII.Location: Remote, Valencia areaThe RoleAs Field Service Engineer you will be a part of our technical service team in Spain (in your assigned area), providing technical support to our local customers.You will have an opportunity to develop your professional career in a highly professional environment with innovative equipment.What you will do:Perform pre-installations, installations, and maintenance activities for our equipment.Deliver technical training both internally and externally as required.Complete service reports accurately, noting time confirmation, spare part usage, tasks performed, service product, fault/solution codes, installed base data maintenance (serial number, ink, counter value, functional location), reverse flow, billing block code, and billing request confirmation.Promote MI service solutions to maximize customer uptime and sales growth, maintaining a strong focus on customer satisfaction.Collaborate closely with the Sales team to build strong relationships and assist in achieving revenue targets.Travel to customer sites within your assigned area, with occasional national or international travel for training and meetings. What you need to have:Prior experience as a Field Service Engineer or Technical Service Engineer.Technical qualification or degree in Electrical, Electronics, Networking, or Mechanics.Strong interest in emerging tech and proactive continuous learning.Prior experience with software and a strong understanding of software logic is highly advantageous.Knowledge of Vision Cameras a plus.Ability to technically assess situations and issues, and proactively advise on solutions.Capable of prioritizing and managing multiple responsibilities effectively.Excellent interpersonal and communication skills.Fluency in Spanish and upper-intermediate level of English.What we offer:Health Insurance.Life Insurance: life, accident and disability.Restaurant VouchersFlex Salary: training, nursery school, with tax benefits for the employeePublic Transport AidEmployee Assistance ProgramFlexiwork Policy: Up to two days working from homeGrowth Opportunities within international environmentRecruitment Referral bonusYou’ll only be the right candidate if you are aligned to our values and culture:· Collaborative entrepreneurial spirit· Winning through customers· High ethical standards, openness and trust· Expectations for results· Respect and value peopleIf you believe you match our values and have the experience we’re looking for, then apply! We can’t wait to hear from you.#LI-JN1 #LI-Remote #SWEAll qualified applicants will receive consideration for employment without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other factors prohibited by law.Fraudulent Recruiting Disclaimer: Dover Corporation and our affiliated operating companies want to alert applicants to internet job posting fraud, where parties posing as Dover employees, recruiters, or other agents, try to engage with online candidates in an attempt to steal personal and/or financial information. We do not endorse or engage in any recruitment practices that involve payment or personal information outside of our official application and hiring process. Please verify the authenticity of an invitation to apply for a job, or for a job offer by contacting us directly through our Dover and affiliated operating company websites at https://careers.dovercorporation.com/ . To learn how you can protect yourself, review our Recruitment Fraud Notice on our careers site.