Technical Compliance Officer

Super; Madrid; Presencial; EUR 42.000 - 64.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical / Health Insurance

Open Annual Leave

Employee Assistance Programme

Training & Learning Development

Descripción de la vacante

Super is a global technology group expanding across Europe and Latin America, delivering regulated online sports and gaming products. The Technical Compliance Officer will collaborate with Legal, Compliance, Product, and Engineering to ensure regulatory readiness in targeted markets, with emphasis on Serbia and other regulated regions.

This role supports audits, certifications, and market entry activities while translating complex rules for technical teams.

Formación

• 1–2 years of experience in a regulated online gambling environment.
• Experience in a Technical Compliance, Compliance, or Product-focused role.
• Exposure to regulatory audits, certifications, or market entry activities.
• Strong written and verbal communication skills.
• Good analytical and problem-solving skills.
• Ability to support project management and manage multiple stakeholders.
• Native or fluent in Serbian.

Responsabilidades

• Support the delivery of regulatory requirements across assigned markets.
• Work with Product and Engineering teams to ensure compliance requirements are implemented as specified.
• Assist in tracking, documenting, and validating regulatory changes and deliverables.
• Support internal and external regulatory audits by preparing evidence and documentation.
• Build understanding of regulations for specific markets and support market entry activities.
• Escalate risks, blockers, or uncertainties to the Technical Compliance Manager.
• Communicate regulatory needs clearly to technical stakeholders.
• Balance compliance needs with customer experience, highlighting potential impacts.

Conocimientos

Regulatory audits

Serbian language

Regulatory requirements

Stakeholder management

Communication skills

Analytical thinking

Cross-functional collaboration

Descripción del empleo

We are on a mission to pioneer the world’s next era of play. As we grow across Europe and Latin America, we’re building The Playstack - the technology powering the next generation of sports, gaming, and fan experiences. Join us, and help make it the most widely used platform in the world! From operations, to marketing, to product, we are looking for talented people who will shape how millions of customers play, watch, and connect every day.

We are looking for a Technical Compliance Officer to support the delivery of compliant online sports and gaming products across the jurisdictions in which Super operates. This role will work closely with the Technical Compliance Manager and focus on specific regulated markets.

What The Role Involves

Regulatory Delivery

• Support the delivery of regulatory requirements across assigned markets
• Work with Product and Engineering teams to help ensure compliance requirements are implemented as specified
• Assist in tracking, documenting, and validating regulatory changes and deliverables
• Support internal and external regulatory audits by preparing evidence and documentation

Market & Regulatory Support

• Build a strong understanding of regulations for specific markets
• Support new market entry activities, including certifications, testing, and launch readiness
• Assist with horizon scanning and reviewing regulatory updates and sanctions in existing markets
• Support potential market decisions by reviewing the regulatory landscape and providing supporting documentation

Cross-functional Collaboration

• Work closely with Legal, Compliance, Product, and Engineering teams to clarify regulatory requirements
• Communicate regulatory needs clearly and effectively to technical stakeholders
• Escalate risks, blockers, or uncertainties to the Technical Compliance Manager

Quality & Customer Focus

• Support UAT activities alongside QA to ensure regulatory requirements are delivered correctly
• Balance compliance needs with customer experience, highlighting potential impacts and improvements where relevant

What We Are Looking For

• 1–2 years of experience in a regulated online gambling environment
• Experience in a Technical Compliance, Compliance, or Product-focused role
• Exposure to regulatory audits, certifications, or market entry activities
• Strong understanding of the online gambling industry in Serbia
• Ability to work with technical teams and translate regulatory requirements into clear requirements
• Strong written and verbal communication skills
• Good analytical and problem-solving skills
• Ability to support project management and effectively manage multiple stakeholders
• Ability to work in a fast-paced environment and manage multiple priorities
• Native or fluent in Serbian

Nice to have

• Understanding of GDPR, AML, or InfoSec
• Experience or exposure to other markets

What We Offer

• Medical / Health Insurance
• Open Annual Leave
• Employee Assistance Programme
• Training & Learning Development

Additional benefits vary by country and will be shared during the hiring process.

About Super

We are a global technology group, dedicated to building the future of entertainment and fan-centric experiences. With commercial markets in Brazil, Belgium, Poland, Romania, Greece and Serbia, and a network of offices across Spain, Croatia, Malta, Gibraltar, the Netherlands and the UK, we are a truly international organization. Our purpose at Super has evolved from sports and betting into creating the platform that stretches into the wider world of technology-driven entertainment. With a growing and diverse team of more than 5,000 people, we create immersive, responsible, and personalised experiences for millions of customers worldwide.

Shaping the Future of Play

Everything we do at Super is rooted in doing what is right: for customers, for each other, and for our long-term vision. Our Culture Manifesto is our North Star. It captures our purpose, mission, and the six core beliefs that shape how we think, make decisions, and act every day. Want to explore our culture in more detail? Visit our careers page: super.xyz/careers

Super is committed to the highest standards of compliance, safety, and responsibility. As such, we are active members of the International Betting Integrity Association (IBIA) and the European Gaming & Betting Association (EGBA).

At Super, we operate as a high-performing team. We hire and grow talent based on ability and potential, regardless of background and identity because we know diverse perspectives, drive better performance.