Tech & Product Operations Lead - AI & Strategy

sennder GmbH; Barcelona; On-site; EUR 130,000 - 170,000; Full time

Job summary

sennder is Europe''s leading digital freight forwarder. We are seeking a Head of Tech & Product Operations on a maternity cover basis (1 year contract) to partner with CPTO and tech leadership across Product and Engineering.

The role is based in our Berlin, Barcelona, or Amsterdam office, with the chance to contribute to our fast-changing logistics platform. You will drive quarterly planning, build dashboards, own ROI reporting, and lead cross-functional program management from product to

Qualifications

• Significant experience in a Chief of Staff, Technology Operations, Program Management, or Consulting role within a technology-driven environment.
• Strong understanding of software development and product operations.
• Financial acumen - budget ownership, ROI/business case development, and cost management in a tech organization.
• Basic knowledge of IT Capitalization (IFRS) and Forschungszulage (German R&D grant) is a must.

Responsibilities

• Partner with the CPTO and tech leadership to define, prioritize, and execute strategic and tactical initiatives across Tech (Product and Engineering).
• Drive quarterly planning, goal setting, and operational cadence across the Technology organization, including the shift toward outcome-driven prioritization.
• Lead AI adoption and transformation initiatives across the Tech organization, partnering with Product and Engineering leads on rollout and change management.
• Own regular deliverables, e.g. portfolio update, ROI report, IT cap report (R&D tax capitalization), R&D Refund, roadmap delivery, planning dashboards, and communication (e.g. TAH, newsletter).
• Facilitate cross-functional collaboration between Product, Engineering, Operations, Finance and Commercial teams
• Prepare and deliver board and executive team updates on behalf of the CPTO.
• Develop dashboards and reporting mechanisms to support data-driven decision-making and communicate progress.
• Lead special projects and organizational effectiveness programs on behalf of the CPTO.

Skills

Chief of Staff experience

Technology Operations

Program Management

Consulting

Software development understanding

Product operations

Budget ownership

ROI / business case development

Cost management

IFRS knowledge

R&D grant knowledge

Stakeholder management

Executive communication

Data-driven decision making

Job description

sennder is Europe''s leading digital freight forwarder. We are seeking a Head of Tech & Product Operations on a maternity cover basis (1 year contract) to partner with CPTO and tech leadership across Product and Engineering.

The role is based in our Berlin, Barcelona, or Amsterdam office, with the chance to contribute to our fast-changing logistics platform. You will drive quarterly planning, build dashboards, own ROI reporting, and lead cross-functional program management from product to