Team Leader - Tech Sales Manager for Cloud

Teleperformance; Barcelona; Hybrid; EUR 38,000 - 44,000; Full time

Benefits offered by this job

Hybrid work in Barcelona

Relocation assistance

Salary 38,000€ gross/year + up to 6,0

Private health insurance

Referral program up to 2,000€

Career development & coaching

Job summary

Teleperformance seeks a Team Leader for Tech Business Development Representatives in a hybrid Barcelona setting. You will guide a high-performing team, align with DCEs and engineers, and drive qualified pipeline across Cloud solutions.

You will coach on value-based selling, manage forecasting and CRM hygiene, and collaborate with partners and marketing to optimize campaigns. A strong cloud tech background and English fluency are essential.

Qualifications

• Proven background in Tech SaaS sales, enterprise software, or cloud ecosystem business development.
• Experience leading a high-velocity sales team and managing qualified pipeline.
• Strong coaching, 1:1s, deal clinics and field leadership."
• Familiar with MEDDPICC, BANT, and Challenger Sales frameworks.
• Solid knowledge of cloud models (IaaS, PaaS, SaaS) and data infrastructure.

Responsibilities

• Lead a team of Tech BDRs to hit pipeline targets and revenue milestones.
• Collaborate with DCEs and tech specialists to streamline qualification workflows.
• Coach on value-based consultative selling and multi-threading senior technical buyers.
• Own pipeline forecasting, CRM hygiene, and campaign performance.
• Coordinate with Partners, field reps, and marketing for outbound campaigns.
• Mentor team members for professional development within Teleperformance.
• Foster an inclusive, high-performance culture aligned with TP standards.
• Engage with cloud stakeholders and pre-sales engineers for wins.
• Apply MEDDPICC and other qualification frameworks in practice.
• Utilize Salesforce, Outreach, and SalesLoft for process excellence.

Skills

Team Leadership

Quota Attainment

Coaching & Enablement

Forecasting & CRM Hygiene

Pipeline Management

English Fluency

Strategic Communications

AI Proficiency

Data Literacy

Education

Bachelor's degree in Business, Computer Science, Marketing or equivalent

Tools

Salesforce (SFDC)

Outreach

SalesLoft

Account Intelligence Platforms

Google Workspace

Job description

As Team Leader , you will lead a high-performing team of Tech Business Development Representatives (BDRs) driving qualified pipeline and commercial growth across Cloud’s portfolio.

You will serve as the strategic link between frontline sales and specialized technical teams, partnering closely with Cloud Sales Representatives, Customer Engineers, and Partners. In this role, you will coach BDRs to run rigorous discovery, uncover technical hurdles early, and qualify enterprise opportunities using frameworks like MEDDPICC. You will ensure seamless handoffs to engineering teams for prototyping and securing the technical win.

Beyond deal qualification, you will drive operational excellence—managing forecasting, pipeline hygiene, and team performance to consistently exceed individual and collective targets

Core Responsibilities

• Team Leadership & Quota Attainment: Lead, inspire, and manage a team of Tech BDRs to consistently hit and exceed qualified pipeline targets and revenue milestones across Cloud solutions.
• Technical Pod Alignment & DCE Collaboration: Partner closely with Digital Customer Engineers (DCEs) and technical specialists to streamline qualification workflows. Ensure BDRs capture clear architecture requirements and technical hurdles before handing deals off for technical evaluation and solution prototyping.
• Technical Sales Coaching & Enablement: Drive continuous development through regular 1:1s, call shadowing, and deal clinics. Coach BDRs on value-based consultative selling, multi-threading senior technical buyers (CTOs, VPs of Engineering, IT Directors), and objection handling across Cloud stack.
• Pipeline Operations & Forecasting: Own weekly pipeline pacing, forecasting, and CRM hygiene (Salesforce). Analyze conversion bottlenecks, lead-funnel metrics, and campaign performance to drive proactive sales interventions and accurate stage progression.
• Partner & Marketing Coordination: Collaborate with Partner Managers, field sales reps, and marketing teams to align outbound campaigns with regional demand generation, technical briefings, and partner-led initiatives.
• Talent Development & Coaching: Discover training needs, conduct regular 1:1 coaching sessions, call shadowing, and deal clinics. Mentor team members towards personal, professional, and career development within TP.
• Culture & Values: Cultivate an inclusive, high-performance, and resilient team culture that champions emotional intelligence, innovation, and adherence to TP standards.
• Experience: Proven background in Tech SaaS sales, enterprise software, or cloud ecosystem business development, with demonstrated ability to manage high-velocity sales pipelines.
• Technical Acumen: Solid working knowledge of cloud computing models (IaaS, PaaS, SaaS) and data infrastructure, with the ability to engage credibly with technical stakeholders and pre-sales engineers.
• Sales Methodologies: In-depth expertise in modern consultative selling and qualification frameworks (BANT, MEDDPICC, Challenger Sales).
• Systems Proficiency: Advanced experience with Salesforce (SFDC), sales engagement tools (Outreach, SalesLoft), account intelligence platforms, and Google Workspace.
• Education: Bachelor's degree (BA/BS) in Business, Computer Science, Marketing, or equivalent practical experience.
• Communication & Leadership: Exceptional presentation, analytical, problem-solving, and people leadership skills, with demonstrated high emotional intelligence.
• Languages: Fluency in English (spoken and written) and an additional EMEA language where applicable (preferable German).
• Preferred Qualifications: Google Cloud certifications (e.g., Cloud Digital Leader, Associate Cloud Engineer) are highly desirable. Completion of TP internal leadership programs (e.g., Bounce program) is a plus.

Desirable Skills & Competencies

• Process Excellence: Systematically optimizing outbound cadences, qualification SLAs, and lead-to-opportunity conversion processes to enhance efficiency and quality.
• Collaboration: Fostering seamless synergy between commercial BDR teams, Digital Customer Engineers (DCEs), field sales reps, andCloud partner ecosystems.
• Communication: Articulating complex technical and commercial narratives persuasively to internal teams, executive leadership, and prospective enterprise clients.
• Emotional Intelligence: Leading with empathy, self-awareness, and active listening to build strong interpersonal trust and maintain team motivation under pressure.
• Open Mindedness: Appreciating diverse viewpoints, welcoming feedback, and driving an agile, inclusive team environment.
• Critical Thinking: Evaluating pipeline data, qualification criteria, and conversion metrics to make informed, data-driven decisions.
• Solution Orientation: Proactively resolving deal blockers, technical friction points, and operational bottlenecks with practical, scalable solutions.
• Entrepreneurship: Driving creative prospecting strategies, exploring new vertical opportunities, and demonstrating proactive problem-solving.
• AI Proficiency: Leveraging artificial intelligence concepts, modern sales automation tools, and machine learning insights to optimize outreach and rep productivity.
• Data Literacy: Analyzing and interpreting CRM reports, dashboards, and conversion analytics to inform daily coaching and deliver reliable revenue forecasts.

• Full time position (39h per week, Monday to Friday)
• Permanent Contract.
• Salary: 38.000€ gross/year + up to 6.000€ gross/year
• This is a Hybrid working model in Barcelona.
• Referral Program: Bring a Friend and get a Referral fee (up to 2.000€ depending on the language/project)
• Relocation Package:
  • Accommodation in a nice individual studio
  • Support with a private Health Insurance
• A permanent presence of coaches who will facilitate your personal and professional development
• Established career path to grow within the project
• Continuous training and certifications within
• Bi-weekly, monthly or quarterly contests
• Employment with the world's largest provider of contact center services
• Excellent work environment, great colleagues, social arrangements and personal development
• Dynamic business casual environment with colleagues of all ages gathered in a highly-motivated team

Diversity, Equity & Inclusion

TP is home to a global family with various backgrounds and lifestyles. We will always embrace diversity and never discriminate against employees or applicants based on gender identity or expression, sexual orientation, race, religion, age, national origin, citizenship, disability, pregnancy status, veteran status, or other differences.