Team Leader – Business Development Representatives

Harte Hanks; Madrid; A distancia; EUR 50.000 - 70.000; Jornada completa

Descripción de la vacante

A global marketing services firm is seeking a driven Team Leader for their BDR team to lead multichannel pipeline generation efforts. Responsibilities include coaching a team, analyzing performance data, collaborating with strategy teams, and enhancing prospecting techniques. Ideal candidates have 3-5 years of B2B development experience, excellent leadership, and communication skills. The position allows for hybrid work arrangements in Valencia.

Formación

• 3–5+ years of experience in B2B business development, with leadership experience.
• Strong understanding of multi-channel prospecting techniques.
• Excellent communication and interpersonal skills.

Responsabilidades

• Lead, coach, and develop a team of 10 BDRs across Europe and USA.
• Oversee daily operations and ensure productivity and best practices.
• Monitor team performance data and provide actionable feedback.

Conocimientos

B2B business development

Team leadership

Coaching and mentoring

Analytical skills

Cross-functional collaboration

Multichannel prospecting

Fluent in English

Herramientas

Salesforce

Outreach

LinkedIn Sales Navigator

Descripción del empleo

We are looking for a driven and experienced Team Leader to guide and inspire our expanding Business Development Representative (BDR) team.

In this key role, you will lead multichannel pipeline generation efforts within the Technology sector, refining prospecting strategies and ensuring consistent growth across the region.

This position is ideal for a people-oriented leader who excels at coaching, developing talent, and delivering measurable results in a dynamic, fast-paced environment.

What You Will Do

Lead, coach, and develop a team of 10 BDRs across Europe and USA, empowering them to achieve and exceed KPIs related to win-back outreach and pipeline contribution.

Oversee the day-to-day operations of the BDR team, ensuring productivity, efficiency, and adherence to best practices.

Monitor and analyze team performance data, providing actionable feedback, targeted training, and motivation to drive continuous improvement.

Collaborate closely with the Harte Hanks Account and Strategy teams to align and optimize regional outreach strategies.

Contribute to the ongoing refinement of messaging, campaigns, and tools based on performance insights and market trends.

Conduct critical analysis of data and trends, providing concise and effective reports.

Actively participate in weekly internal account, strategy, and reporting meetings to ensure alignment and visibility.

Support the onboarding and training of new BDRs across the region to ensure consistent performance standards.

Ensure accurate and consistent use of CRM systems (e.g., Salesforce) and sales engagement platforms (e.g., Outreach).

Identify and implement process improvements and contribute to the development of effective sales plays.

What You Bring

3–5+ years of experience in B2B business development, with at least 1–2 years in a leadership or mentoring role.

Demonstrated ability to manage, coach, and grow high-performing sales development teams.

Strong understanding of multi-channel prospecting techniques (outbound, inbound calls, chat, e-mail, social) and tools.

Excellent communication, interpersonal, and motivational skills.

Analytical mindset with experience interpreting performance metrics and dashboards.

Familiarity with Salesforce, Outreach, LinkedIn Sales Navigator, and other prospecting tools.

Comfortable working cross-functionally and across time zones in a fast-paced environment.

Fluent in English; additional European languages are a plus.

Based in Valencia, with ability to work effectively in a remote or hybrid setup.

What You Will Need

Proven leadership experience in a BDR / SDR or similar Sales outreach.

Strong organizational and time management skills.

Passion for coaching and developing early-career sales talent.

Ability to balance strategic thinking with hands‑on execution.

Must pass all assessments and systems check

Harte Hanks is a global marketing services firm specializing in multi-channel marketing solutions that connect our clients with their customers in powerful ways. Experts in defining, executing, and optimizing the customer journey, Harte Hanks offers end-to-end marketing services including consulting, strategic assessment, data, analytics, digital, social, mobile, print, direct mail, and contact center. From visionary thinking to tactical execution Harte Hanks delivers smarter customer interactions for some of the world’s leading brands.

At Harte Hanks, we believe in creating a workplace where everyone has an equal chance to succeed, no matter their race, colour, religion, age, gender, nationality, disability, sexual orientation, gender identity and expression, veteran status, or any other protected characteristics. We embrace diversity and inclusivity, and we encourage you to showcase your individual strengths and experiences. Let's unleash your skills and expertise and make a positive impact together.

We appreciate the interest of all applicants; however, only candidates who meet the required qualifications and experience will be contacted for further consideration.