Systems Engineer (F/M/D)

Thinkproject; Madrid; Hybrid; EUR 42,000 - 58,000; Full time

Benefits offered by this job

Hybrid working

Work from abroad

Flexible working hours

Thinkproject Academy

Free English lessons

Unlimited learning

Headspace community access

Women's Network

Corporate volunteering

Social events

Job summary

Thinkproject in Madrid is hiring an IT operations engineer to support the engineering, deployment, and operation of our customer platform across data centres and clouds. You will help maintain high availability and perform routine infra maintenance, including software releases, patching and security checks.

The role involves implementing automation, on-call support, documentation, and collaboration with security and compliance teams to uphold industry-leading standards.

Qualifications

• Ability to work effectively in a team with cross-functional colleagues.
• Proficient in time management and prioritization under pressure.
• Ability to communicate difficult information tactfully and clearly.
• Experience with cloud platforms (Azure, AWS) and related services.

Responsibilities

• Support the engineering, deployment, operation and optimisation of technology solutions for our customer platform.
• Proactively ensure the highest availability of systems and infrastructure.
• Perform routine maintenance on the infrastructure of our SaaS solutions, including software releases, patching and vulnerability scanning.
• Implement automations to increase efficiency and reduce manual work.
• Maintain accurate documentation of infrastructure configurations and processes.
• Participate in planning and execution of IT project implementations, including risk management.
• Provide on-site support for our physical data centre locations.

Skills

Team collaboration

Communication

Time management

Decision making

Self-learning

Tools

Azure

Azure AD

AWS

Job description

What do we do?

Introducing Thinkproject Platform

Pioneering a new era and offering a cohesive alternative to the fragmented landscape of construction software, Thinkproject seamlessly integrates the most extensive portfolio of mature solutions with an innovative platform, providing unparalleled features, integrations, user experiences, and synergies. By combining information management expertise and in-depth knowledge of the building, infrastructure, and energy industries, Thinkproject empowers customers to efficiently deliver, operate, regenerate, and dispose of their built assets across their entire lifecycle through a Connected Data Ecosystem.

What your day will look like

• Support the engineering, deployment, operation and optimisation of technology solutions for our customer platform, which are operated in various data centres (public clouds and co-locations).
• You proactively ensure the highest availability of systems and infrastructure.
• You will perform routine maintenance on the infrastructure of our SaaS solutions, including software releases, patching, and vulnerability scanning processes.
• Implementation of automations to enhance efficiency and reduce manual intervention.
• Commit to self-development and learning to support innovative technologies and further your understanding of core operational principles.
• Support the company in the transition to innovative technologies.
• Working with our IT security and compliance team to ensure that Thinkproject adheres to industry leading security standards, maintaining compliance with our security accreditations.
• Actively participate in an on-call and platform service, troubleshooting and resolving technical issues and managing escalations to other technical teams, senior management, or account managers.
• Produce accurate and detailed documentation of infrastructure configurations, processes and procedures
• Participate in planning and executing the technical implementation of IT projects including risk management and reporting
• Provide on-site support for our physical data centre locations

What you need to fulfill the role

• English speaking
• Ability to work effectively in a team environment, collaborating with cross-functional teams to achieve common goals.
• Ability to communicate difficult or sensitive information tactfully.
• Proficient in time management and prioritization.
• Ability to prioritize and execute tasks in a high-pressure environment and make sound decisions in emergency situations.
• Ability to self-learn modern technologies with a can-do attitude.
• Ability to challenge themselves and their work to ensure the right workload is in the right place, automating, simplifying, and standardizing where appropriate.
• Experience with Azure and Azure AD
• Experience with Azure and AWS technologies and services

What we offer

• Hybrid working
• Work from abroad
• Flexible working hours
• Thinkproject Academy
• Free English lessons
• Unlimited learning
• Headspace community access
• Women's Network
• Corporate volunteering
• Social events

We are a passionate bunch here. To join Thinkproject is to shape what our company becomes. We take feedback from our staff very seriously and give them the tools they need to help us create our fantastic culture of mutual respect. We believe that investing in our staff is crucial to the success of our business.