Systems Engineer, ESC Managed Operations

Amazon Web Services (AWS); Madrid; Presencial; EUR 90.000 - 130.000; Jornada completa

Descripción de la vacante

Amazon Web Services (AWS) seeks experienced systems engineers to help launch the European Sovereign Cloud (ESC) and to lead operations and development teams delivering high-availability AWS services including EC2, S3, Dynamo, Lambda, and Bedrock for EU customers. You will collaborate with global AWS teams, drive availability improvements, and influence the evolution of AWS services and technology.

Occasional on-call rotations are required to resolve incidents outside standard hours.

Formación

• EU national and residing in the EU to operate the ESC
• Experience in systems engineering across hardware, software, networking and OS
• Scripting experiences in Bash, Python or Ruby

Responsabilidades

• Oversee the launch of the ESC in 2025 and collaborate with global AWS teams
• Lead operations and development teams delivering high-availability AWS services for EU customers
• Occasionally participate in on-call rotations to resolve incidents outside business hours

Conocimientos

Systems engineering

Scripting (Bash/Python/Ruby)

Linux & Networking

SOPs & operational best practices

Herramientas

CloudWatch

Datadog

Grafana

Elastic

Descripción del empleo

Description

AWS is set to introduce the inaugural European Sovereign Cloud (ESC), marking a significant development in utility computing (UC). To spearhead this initiative, we are actively seeking experienced systems engineers with a strong background in automation and operations. As part of the AWS Managed Operations team, you will play a pivotal role in building and leading operations and development teams dedicated to delivering high‑availability AWS services, including EC2, S3, Dynamo, Lambda, and Bedrock, exclusively for EU customers.

Your responsibilities will encompass overseeing the launch of the ESC in 2025, working closely with global AWS teams, and influencing the evolution of AWS services and technology. A typical day in this role involves collaborating with technology leaders, contributing to the enhancement of day‑to‑day operations, and ensuring improvements in availability, reliability, latency, performance, and efficiency of the ESC. You will be required to occasionally participate in on‑call rotations to resolve incidents occurring out of hours.

Eligibility Requirement

• Fluency in written and spoken English is required.
• Candidate must be a national of an EU member state and residing in the EU to operate the AWS European Sovereign Cloud.
• Amazon will provide relocation support for successful applicants relocating within the European Union.
• Employees will participate in an On‑Call rota.

Basic Qualifications

• This role requires you to be a national of an EU member state.
• Demonstrated expertise in systems engineering working with hardware, software, networking, operating systems.
• Experience scripting processes in a language such as Bash, Python, or Ruby.
• Solid understanding of Linux and networking, and able to troubleshoot and anticipate problems that affect the performance, reliability, or availability of software systems.
• Able to lead the creation, revision, and/or improvement of standard operational procedures (SOPs) and driving operational best practices.

Preferred Qualifications

• Experience with monitoring frameworks such as CloudWatch, Datadog, Grafana, Elastic or similar.
• Experience actively mentoring junior engineers and working cross‑organizationally and leading strategic team efforts requiring work from multiple team members.
• Experience supporting service in AWS or other cloud systems or services.
• Experience operating 24x7 high‑availability, distributed software applications and performance tuning software applications and optimizing fleet utilization.
• Experience with Infrastructure as Code (such as CDK, CloudFormation, Puppet, Chef, Ansible, or similar).

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon.