Sr. Systems Engineer, Managed Operations

Amazon Web Services (AWS); Madrid; Presencial; EUR 90.000 - 140.000; Jornada completa

Descripción de la vacante

Amazon Web Services (AWS) is seeking senior systems engineers to lead automation and operations for the European Sovereign Cloud (ESC). You will help build and lead teams delivering high-availability AWS services such as EC2, S3, Dynamo, Lambda and Bedrock for EU customers.

You will collaborate with technology leaders, drive day-to-day operational improvements, and participate in occasional on-call rotations to resolve incidents outside standard hours.

Formación

• EU national and residing in the EU to operate the ESC.
• Extensive systems engineering across hardware, software, networking, and OS.
• Scripting proficiency in Bash/Python/Ruby; strong Linux and networking expertise.
• Experience creating, revising, and improving SOPs and operational practices.

Responsabilidades

• Oversee the launch of the ESC in 2025 and collaborate with global AWS teams.
• Lead operations and development teams delivering high-availability AWS services for EU customers.
• Improve availability, reliability, latency, performance and efficiency of the ESC; participate in on-call rotations.

Conocimientos

Deep systems engineering

Root cause analysis

On-call experience

Leadership / cross-team coordination

Herramientas

Bash

Python

Ruby

Descripción del empleo

Overview

AWS is set to introduce the inaugural European Sovereign Cloud (ESC), marking a significant development in utility computing (UC). To spearhead this initiative, we are actively seeking experienced senior systems engineers with a strong background in automation and operations. As part of the AWS Managed Operations team, you will play a pivotal role in building and leading operations and development teams dedicated to delivering high‑availability AWS services, including EC2, S3, Dynamo, Lambda, and Bedrock, exclusively for EU customers. For more information on ESC please check out our blog: https://aws.amazon.com/blogs/aws/in-the-works-aws-european-sovereign-cloud/

Responsibilities

Your responsibilities will encompass overseeing the launch of the ESC in 2025, working closely with global AWS teams, and influencing the evolution of AWS services and technology. A typical day in this role involves collaborating with technology leaders, contributing to the enhancement of day‑to‑day operations, and ensuring improvements in availability, reliability, latency, performance, and efficiency of the ESC. You will be required to occasionally participate in on‑call rotations to resolve incidents occurring out‑of‑hours.

Eligibility Requirements

• Fluency in written and spoken English is required.
• Candidate must be a national of an EU member state and residing in the EU to operate the AWS European Sovereign Cloud.
• Amazon will provide relocation support for successful applicants relocating within the European Union.
• Employees will participate in an On‑Call rota.

Basic Qualifications

• This role requires you to be a national of an EU member state.
• Deep systems engineering experience, working with hardware, software, networking, and operating systems.
• Proficient scripting processes in a language such as Bash, Python, or Ruby.
• Deep expertise in Linux and networking with proven ability to conduct advanced system diagnostics, implement preventive measures, and resolve complex technical issues that impact system performance, reliability, scalability, and high availability across distributed software environments. Demonstrated success in root cause analysis, performance optimization, and implementing robust monitoring solutions to ensure seamless operation of mission‑critical systems.
• Proficient leading the creation, revision, and/or improvement of standard operational procedures (SOPs) and driving operational best practices.

Preferred Qualifications

• Experience leading complex, cross‑functional initiatives that align multiple teams and stakeholders across organizational boundaries.
• Ability to influence without direct authority.
• Experience mentoring and developing teams and engineers.
• Experience operating 24x7 high‑availability, distributed software applications and performance tuning software applications and optimizing fleet utilization.
• Experience supporting service in AWS or other cloud systems or services.
• Proficient with Infrastructure as Code, such as CDK, CloudFormation, Puppet, Chef, Ansible, or similar.

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