Strategic Technical Account Manager: Remote Flexible Hours

Avature; Valencia; A distancia; EUR 50.000 - 70.000; Jornada completa

Descripción de la vacante

A leading enterprise SaaS solution provider is seeking a Technical Account Manager to manage a portfolio of strategic customers remotely from Valencia. The role involves guiding customers on product capabilities and driving retention and expansion efforts. Candidates should be fluent in both English and French, possess strong analytical and organizational skills, and be comfortable engaging with technical users. This position offers a dynamic and flexible work environment with competitive salary and benefits.

Servicios

Flexible hours

Remote work options

Competitive salary

Sanitas health coverage

Paid internet service expenses

Professional development event days

Formación

• Excellent verbal and written communication skills.
• Ability to see the bigger picture matching specific solutions to business objectives.
• Capable of leading complex projects and navigating ambiguity.
• Ability to explain technical concepts in business-oriented terms.
• Comfortable engaging with technical users and senior stakeholders.

Responsabilidades

• Manage a select portfolio of strategic customers and lead their success plans.
• Scope and oversee change-request projects end-to-end.
• Hold strategic alignment sessions and value reviews.
• Analyze platform usage to identify trends and opportunities.
• Guide customers on best practices and technical capabilities.

Conocimientos

Fluent in English

Fluent in French

Strong analytical mindset

Independent and self-motivated

Strong organizational skills

Descripción del empleo

A leading enterprise SaaS solution provider is seeking a Technical Account Manager to manage a portfolio of strategic customers remotely from Valencia. The role involves guiding customers on product capabilities and driving retention and expansion efforts. Candidates should be fluent in both English and French, possess strong analytical and organizational skills, and be comfortable engaging with technical users. This position offers a dynamic and flexible work environment with competitive salary and benefits.