Strategic Operations Lead

InPost Iberia; Madrid; Presencial; EUR 60.000 - 80.000; Jornada completa

Descripción de la vacante

A leading logistics company is seeking a Strategic Operations Lead in Madrid to drive integration and coordination across departments post-merger. The role necessitates 5+ years in project coordination, preferably in logistics, with a strategic mindset and strong communication skills. Offering competitive salary, flexible working hours, and opportunities for career advancement.

Servicios

Language platform

Wellbeing programme

Flexible working hours

Online platform for lifelong learning

Competitive salary

Flexible remuneration services

Formación

• 5+ years in project coordination or operations, preferably in logistics or supply chain.
• Proven ability to manage multiple projects simultaneously.
• Professional-level English mandatory; fluency in Spanish preferred.

Responsabilidades

• Act as primary point of contact between operations directors and stakeholders.
• Lead cross-functional initiatives post-merger.
• Drive execution of complex projects across departments.

Conocimientos

Project coordination

Operations management

Stakeholder management

Autonomy

Leadership

Descripción del empleo

Overview

We are a market-leading logistics company with an established presence and a strong track record of excellence. As we embark on an ambitious new phase of growth—accelerated by a recent strategic merger & acquisition—we are seeking a Strategic Operations Lead to strengthen the operational backbone of our transformation.

This high-impact role will act as a strategic partner and liaison between our Head of Southern Europe Operations, the Director of Operations for Iberia, and a broad network of internal and external stakeholders across both legacy and newly integrated organizations. The person in this position will play a pivotal role in ensuring alignment, communication, and coordinated execution across multiple functions and geographies.

We are looking for a business-oriented, highly autonomous professional with a strong sense of ownership and the ability to operate effectively in fast-paced, high-complexity environments. Success in this role requires not only outstanding coordination and organizational skills but also the confidence and leadership to navigate ambiguity, drive initiatives forward, and influence without formal authority.

Importantly, this role is also viewed as a key stepping stone toward future leadership positions within the company, offering high visibility and exposure to strategic decision-making at the regional level.

Responsibilities and objectives

• Act as the primary point of contact between Operations Directors and various stakeholders (internal departments, external partners, newly merged teams).
• Lead cross-functional initiatives that support the integration process following our recent M&A.
• Drive execution of complex projects across departments with high levels of coordination and accountability.
• Ensure alignment on priorities, deadlines, and deliverables between operational teams.
• Facilitate communication and collaboration among stakeholders with different backgrounds, goals, and working styles.
• Proactively identify challenges and propose practical, business-minded solutions in high-pressure or time-sensitive scenarios.
• Support decision-making processes by preparing summaries, reports, and actionable insights.
• Champion a culture of ownership, clarity, and efficiency in operations and project execution.

Requirements

• 5+ years of experience in project coordination, operations, or stakeholder management—preferably in logistics, supply chain, or a similarly dynamic industry.
• Strong organizational and prioritization skills with a proven ability to manage multiple projects simultaneously.
• High level of autonomy, ownership, and critical thinking.
• Excellent communication and interpersonal skills; comfortable interacting with C-level executives and operational teams alike.
• Demonstrated ability to thrive in high-stakes, fast-paced environments and manage urgency with poise.
• Strategic mindset with a strong understanding of business drivers and operational impact.
• Leadership ability without formal authority; able to align and influence cross-functional teams.
• Proven ability to manage complex, multi-objective projects - balancing budget constraints, team dynamics, and process efficiency.
• Strong analytical problem-solving skills, with a structured and data-driven approach to challenges.
• Professional-level English is mandatory.
• Knowledge of the eCommerce industry and fluency in Spanish are considered strong advantages.

What do we offer?

• Language platform
• Wellbeing programme
• Flexible working hours
• Online platform for lifelong learning
• Competitive salary
• Flexible remuneration services can be contracted

Why join us?

• Because we don’t settle — we go further and multiply impact (10X Attitude).
• Because we design every transformation around real customer value (Passionate About Customers).
• Because we make things happen fast and smart — not perfect, but done (Go, Go, Go).
• Because we believe the future belongs to those who rethink what’s possible (Dare to Disrupt).
• Because we win together — diverse, collaborative, driven by one shared vision (One Goal, One Team).

Inclusive Culture

InPost has an Equal Opportunities Plan that promotes equality at all levels. We aim for equality in the company's workplaces, as it is focused on promotion, within and outside the company, as well as gender equality, diversity, equity and inclusion of people regardless of their abilities and conditions.