Strategic CCaaS Account Manager (Spain)

Broadvoice; Madrid; A distancia; EUR 50.000 - 70.000; Jornada completa

Descripción de la vacante

A forward-thinking technology company in Spain seeks a Key Account Manager to manage and grow strategic accounts, focusing on CCaaS solutions. The ideal candidate will have over 5 years of experience in account management, exceptional relationship-building skills, and a solid understanding of the contact center technology ecosystem. Fluency in Spanish and English is required. Join a dynamic team dedicated to delivering exceptional customer experiences.

Servicios

Career growth opportunities

Remote work flexibility

Diversity and inclusion culture

Formación

• 5+ years of experience in Key Account Management or Sales.
• Experience with CCaaS solutions and understanding of sales cycle.
• Proven track record managing strategic accounts.

Responsabilidades

• Prospect and manage strategic accounts in Spain.
• Report on activities and manage CRM.
• Generate leads and proposals.

Conocimientos

Key Account Management

CCaaS Solutions Knowledge

Negotiation Skills

Bilingual (Spanish/English)

Customer Retention Strategies

Herramientas

CRM Platforms (e.g., Salesforce, HubSpot)

Descripción del empleo

A forward-thinking technology company in Spain seeks a Key Account Manager to manage and grow strategic accounts, focusing on CCaaS solutions. The ideal candidate will have over 5 years of experience in account management, exceptional relationship-building skills, and a solid understanding of the contact center technology ecosystem. Fluency in Spanish and English is required. Join a dynamic team dedicated to delivering exceptional customer experiences.