Store Sales & Customer Experience Specialist

CaixaBank, S.A; Pájara; Presencial; EUR 25.000 - 35.000; Jornada completa

Descripción de la vacante

CaixaBank in the Canary Islands is seeking employees for a store role focused on delivering excellent customer service and driving sales of banking products. The position involves daily store operations and effective engagement with customers to understand their financial needs.

Candidates should be prepared to work within a regional network, applying product knowledge and proactive service to enhance customer satisfaction and business outcomes.

Formación

• HARD SKILLS and knowledge areas required for banking retail roles.
• Ability to offer financial products and services to customers.
• Understanding customer sectors and building relationships.

Responsabilidades

• Provide daily store operations and offer the best possible service to customers.
• Identify business opportunities and contribute to commercial activity.

Conocimientos

Hard skills

Customer service quality

Commercial systematics

Knowledge of customers and sectors

Customer relationship model

Product combination-based sales

Closing sales, negotiation andagreemts

Banking and/or financial products and

Herramientas

AI literacy

Soft skills

Alliances - collaboration and transversalilty

Descripción del empleo

CaixaBank in the Canary Islands is seeking employees for a store role focused on delivering excellent customer service and driving sales of banking products. The position involves daily store operations and effective engagement with customers to understand their financial needs.

Candidates should be prepared to work within a regional network, applying product knowledge and proactive service to enhance customer satisfaction and business outcomes.