Store Associate - Service, Sales & Banking Knowledge

CaixaBank, S.A; Alicante; On-site; EUR 26,000 - 36,000; Full time

Job summary

CaixaBank, S.A. is seeking an EMPLEADOS/AS PARTiculares/STORE - RED - CONTRIBUIDOR INDIVIDUAL to manage daily store operations and deliver excellent customer service.

The role focuses on offering banking products, closing sales, and proactive business opportunities within the local Calpe area. The candidate should understand customer needs, apply cross-selling strategies, and comply with internal regulations against money laundering while collaborating with the team to ensure a high-quality

Qualifications

• Daily operations and service to customers
• Manage administrative burden of the office
• Understand banking and financial products and services
• Identify business opportunities proactively
• Adhere to regulations and procedures against money laundering
• Demonstrate AI literacy in data handling and client interactions

Responsibilities

• Ensure daily operations run smoothly and customers receive quality service
• Promote and sell banking products to meet customer needs
• Maintain accurate records and manage administrative tasks
• Identify and act on opportunities to grow business
• Collaborate with team to deliver a seamless customer experience

Skills

Customer service

Quality service

Commercial systems

Knowledge of customers

Customer relationship model

Product-based sales

Closing sales

Banking products

Proactive opportunities

Commercial tools

Money laundering regulations

AI literacy

Soft skills

Collaboration

Communication

Influence

Customer orientation

Empathy

Leadership

Change management

Tools

Commercial tools

Job description

CaixaBank, S.A. is seeking an EMPLEADOS/AS PARTiculares/STORE - RED - CONTRIBUIDOR INDIVIDUAL to manage daily store operations and deliver excellent customer service.

The role focuses on offering banking products, closing sales, and proactive business opportunities within the local Calpe area. The candidate should understand customer needs, apply cross-selling strategies, and comply with internal regulations against money laundering while collaborating with the team to ensure a high-quality