Store Manager – Corte Inglés - Barcelona

Zadig&Voltaire; Cataluña; Presencial; EUR 42.000 - 62.000; Jornada completa

Descripción de la vacante

Zadig & Voltaire is seeking an experienced Store Manager for its premium fashion brand store within Barcelona's El Corte Inglés. The role focuses on leading the team, driving performance, and delivering exceptional customer experiences in a luxury retail environment.

The Store Manager will engage with customers and staff, manage daily operations, stock and cash processes, and ensure adherence to company standards while developing long-term client relationships in a high-visibility setting.

Formación

• Proven experience in a retail management role.
• Strong commercial mindset with a clear focus on results and performance.
• Natural leadership skills combined with excellent communication abilities.
• Customer-centric approach, with a strong sensitivity to service excellence.
• Highly organised, structured and attentive to detail in daily operations.
• Genuine interest in product knowledge and market trends, with an affinity for premium environments, fashion, art and design.
• Fluent in English; additional languages are a plus.

Responsabilidades

• Lead and grow the business with a strong understanding of performance drivers and commercial priorities.
• Monitor, analyse and optimise key performance indicators to ensure consistent results.
• Design and implement action plans to boost sales and overall business performance.
• Build long-term customer loyalty by delivering an excellent experience and developing strong client relationships.
• Ensure the correct execution of internal processes related to stock management, cash handling, logistics and operational reporting in line with head office guidelines.
• Oversee day-to-day store operations, guaranteeing efficiency and compliance at all levels.

Conocimientos

Retail management

Leadership

Customer service

Communication

Organised

Fashion knowledge

Fluent English

Descripción del empleo

We are seeking an experienced Store Manager to take charge of a premium fashion brand store in Barcelona's El Corte Inglés department store.

The Store Manager its a key position in the store. Connecting and engaging with the team and customers, ensuring that daily activities are managed excellently, and steering the shop and team's performance towards success.

Key Responsibilities

• Lead and grow the business with a strong understanding of performance drivers and commercial priorities.
• Monitor, analyse and optimise key performance indicators to ensure consistent results.
• Design and implement action plans to boost sales and overall business performance.
• Build long-term customer loyalty by delivering an excellent experience and developing strong client relationships.
• Ensure the correct execution of internal processes related to stock management, cash handling, logistics and operational reporting in line with head office guidelines.
• Oversee day-to-day store operations, guaranteeing efficiency and compliance at all levels.

People Management & Development

• Lead, motivate and develop the team through ongoing coaching and support.
• Provide regular feedback and guidance to help the team achieve and exceed monthly objectives.
• Create a positive and collaborative work environment based on trust, respect and open communication.
• Identify potential, recruit new talent and contribute to the retention and development of high performers.
• Ensure that company standards, policies and procedures are clearly communicated and consistently applied.
• Manage team schedules, working hours and holiday planning with a structured and forward-thinking approach to ensure smooth operations throughout the year.

Perfil/Profile

• Proven experience in a retail management role.
• Strong commercial mindset with a clear focus on results and performance.
• Natural leadership skills combined with excellent communication abilities.
• Customer-centric approach, with a strong sensitivity to service excellence.
• Highly organised, structured and attentive to detail in daily operations.
• Genuine interest in product knowledge and market trends, with an affinity for premium environments, fashion, art and design.
• Fluent in English; additional languages are a plus.