Store Manager

Talent Search People; Zaragoza; Presencial; EUR 35.000 - 41.000; Jornada completa

Descripción de la vacante

A leading international technology services company in Spain is seeking a Customer Service Contact (Supply Chain Project Support) to coordinate Supply Chain activities and ensure smooth logistics execution. The ideal candidate will have experience in the automotive sector and a degree in a related field, with strong communication skills in English and Spanish. The role offers flexibility and professional growth opportunities.

Servicios

Team-building activities

Career and Training Department

Special company events

Birthday off

Discounts on childcare and gyms

Formación

• At least 2-4 years of experience in Supply Chain or logistics project coordination.
• Experience leading or participating in industrialization or new product launch projects.

Responsabilidades

• Manage Supply Chain activities for new product introductions.
• Act as a member of the project team from RFQ phase through Start of Production.

Conocimientos

English communication skills

Spanish communication skills

Analytical mindset

Attention to detail

Proactive mindset

Educación

Degree in Supply Chain, Industrial Engineering, Logistics, or related field

Herramientas

Planning systems

ERP tools

Descripción del empleo

Customer Service Contact (Supply Chain Project Support)

At K-LAGAN, we’re waiting for you to keep growing together!

We are an international company providing strategic technological services, deeply committed to our team and to society. We offer solutions in IT services, engineering development, electronics, and R&D projects. We are dedicated to hiring the best talent regardless of race, religion, gender, age, or abilities, while promoting both professional and personal development.

Are you passionate about Supply Chain and project management in the industrial sector?

Would you like to take part in new product launches and be a key player in global logistics operations?

Then this opportunity is for you!

We are looking for a Customer Service Contact (Supply Chain Project Support) to join our team and collaborate on new product industrialization projects. You’ll play a critical role in coordinating Supply Chain activities, ensuring smooth logistics execution and supporting continuous improvement initiatives. Experience in the automotive sector is required.

Main Responsibilities

• Manage Supply Chain activities to support new product introductions (P1/P10) while meeting all project milestones.
• Act as a member of the project team from the RFQ phase (NPA milestone) through Start of Production (SOP).
• Define logistics and supply chain concepts, supporting quotation and implementation phases.
• Coordinate SIOP/MPS volumes to align customer forecasts, production needs, and supplier capacity.
• Interface with Material Planning and Production Control to ensure timely supply and delivery of new products.
• Lead and maintain Logistics FMEAs, ensuring risk management and preventive actions.
• Define and validate packaging concepts for Finished Goods, Work‑In‑Process, and supplier packaging.
• Establish transportation and warehousing strategies, coordinating with regional logistics teams.
• Ensure all logistics processes comply with plant Supply Chain strategy and Valeo standards.
• Monitor Supply Chain KPIs, minimizing obsolescence and managing inventory accuracy.
• Support continuous improvement of Supply Chain processes and contribute to safety, quality, and environmental standards (TS16949, ISO 14001, etc.).

Requirements

• Degree in Supply Chain, Industrial Engineering, Logistics, or related field.
• At least 2-4 years of experience in Supply Chain or logistics project coordination (automotive or manufacturing preferred).
• Knowledge of planning systems, ERP tools, and logistics processes.
• Experience leading or participating in industrialization or new product launch projects.
• Strong English/Spanish communication skills (written and spoken).
• Proactive, analytical, and detail‑oriented mindset with a collaborative approach.

What We Offer

• Team‑building activities and continuous support from your Project Manager.
• Career and Training Department with tailored learning opportunities.
• Special company events (Summer Dinner, Christmas Dinner, Solidarity Day).
• Your birthday off— enjoy it how, where, and with whomever you want!
• Discounts on childcare, gyms, and more.

Customer Service Representative (Fully Remote)

Location: Fully Remote

Hiring: 5+ Positions Available

We are working with a client of ours, a valued client of ours, that is looking to expand its growing team with multiple Customer Service Representatives. This is a fully remote opportunity, offering flexibility and the chance to work with a leading company in the e‑commerce industry.

Key Responsibilities

• Respond to customer inquiries via email, chat, and phone, ensuring excellent service.
• Assist customers with order processing, returns, and product information.
• Resolve customer complaints efficiently and professionally.
• Work collaboratively with other departments to improve the customer experience.
• Maintain and update customer records.
• Provide feedback on recurring customer issues to help develop solutions.

What We're Looking For

• No prior experience needed – Full training will be provided.
• A passion for customer service and delivering an exceptional experience.
• Strong communication skills, both written and verbal.
• Ability to work independently in a remote setting.
• Problem‑solving skills and attention to detail.
• Basic computer skills and willingness to learn new software.

Why Apply?

Fully remote – Work from anywhere!

Visa sponsorship available for eligible applicants.

Career growth opportunities – Potential to become Head of Customer Service in just 6 months!

Inclusive and supportive work environment – Welcoming to all backgrounds.

Benefits

• Competitive salary (€35,000 - ,000)
• Paid training and continuous professional development
• Employee discounts on company products
• Work from anywhere (UK hours)
• Health and wellness programs
• 38 days of holiday (including