Store Manager

GANT; Bilbao; Presencial; EUR 35.000 - 60.000; Jornada completa

Descripción de la vacante

A leading fashion retailer in Bilbao is seeking a Store Manager to enhance customer service standards, drive sales performance, and lead a dynamic team. Candidates should have at least 3 years of management experience in the retail apparel industry, with strong sales and customer service skills. A passion for fashion and effective communication abilities are essential. The role offers an engaging environment focused on team development and brand growth.

Formación

• At least 3 years in management roles in retail apparel industry.
• Experience in coaching and developing teams.
• Fluent in English and preferably more languages.

Responsabilidades

• Act as a role model to strengthen customer service guidelines.
• Achieve sales targets and related KPI’s.
• Recruit, train and develop team members.

Conocimientos

Customer service

Sales performance

Team leadership

Communication skills

Herramientas

Microsoft Office

Descripción del empleo

• Act as a role model to strengthen GANT’s customer service guidelines to the team and ensure top-class service.
• Achieve sales targets and related KPI’s and meet goals for the store.
• Recruit, train and develop team members, ensuring individuals have a clear understanding of GANT’s goals and objectives.
• Lead and motivate the team each day
• Ensure constant team development through our learning platform, GANT Academy.
• Ensure the store’s visual presentations and merchandising meets company standards.
• Ensure everyone on the team is up-to-date with brand guidelines initiatives, the product assortment and features, and sustainability targets.
• Drive store operations, such as the store environment and staff administration, and make sure retail policies and procedures are in line with company standards.
• You will report to the Head of Retail.
• Genuine interest in people – both as customers and as colleagues.
• Driven by sales and performance (2-3 years working with KPIs).
• At least 3 years in management roles in retail apparel industry with experience of; Coaching and developing teams; Planning and time management to drive daily operations; Sales and customer service; Recruitment and selection processes; 1-2 years in Outlet / Full price stores.
• Positive attitude and an ability to enjoy a fast-paced environment.
• Passion for fashion and lifestyle concepts.
• Strong communication skills, fluent in English and preferably more languages.
• Good Microsoft Office package skills.
• Positive attitude and an ability to enjoy a fast-paced environment.
• Passion for fashion and lifestyle concepts.
• Strong communication skills, fluent in English and preferably more languages.
• Good Microsoft Office package skills