Sr. Systems Engineer, Managed Operations, Madrid

Amazon; Madrid; Presencial; EUR 90.000 - 120.000; Jornada completa

Descripción de la vacante

Amazon Web Services (AWS) is building the inaugural European Sovereign Cloud (ESC) and seeks a Sr. Systems Engineer to lead automation and operations for EU customers.

You will work within the Managed Operations team to deliver high-availability services across EC2, S3, Dynamo, Lambda and Bedrock, and help launch ESC in 2025. Expect to collaborate with global teams, mentor engineers, implement monitoring and SOPs, participate in on-call rotations, and enhance reliability, latency, and efficiency

Formación

• EU national and resident in the EU
• Proficient in Bash, Python or Ruby scripting
• Deep Linux and networking expertise with diagnostics
• Experience with monitoring and incident response
• Ability to create and improve SOPs

Responsabilidades

• Lead automation and operations for EU customers.
• Improve availability, latency, performance, and efficiency.
• Occasional on-call incident resolution.

Conocimientos

Systems engineering

Automation

Bash scripting

Python

Ruby

Linux

Networking

Root-cause analysis

SOP development

Descripción del empleo

Sr. Systems Engineer, Managed Operations AWS is set to introduce the inaugural European Sovereign Cloud (ESC), marking a significant development in utility computing (UC). To spearhead this initiative, we are actively seeking experienced senior systems engineers with a strong background in automation and operations. As part of the AWS Managed Operations team, you will play a pivotal role in building and leading operations and development teams dedicated to delivering high-availability AWS services, including EC2, S3, Dynamo, Lambda, and Bedrock, exclusively for EU customers. Your responsibilities will encompass overseeing the launch of the ESC in 2025, working closely with global AWS teams, and influencing the evolution of AWS services and technology. A typical day in this role involves collaborating with technology leaders, contributing to the enhancement of day-to-day operations, and ensuring improvements in availability, reliability, latency, performance, and efficiency of the ESC. You will be required to occasionally participate in on-call rotations to resolve incidents occurring out-of-hours. The overarching goal is to deliver scalable services and ensure a high-availability experience for EU customers. If you are an experienced professional ready for a challenging and impactful opportunity, we invite you to join our efforts in building a best-in-class development engineering and operations team that aligns with AWS commitment to customer satisfaction and continual innovation. Utility Computing (UC) European Sovereign Cloud (ESC) is a part of AWS Utility Computing (UC). AWS Utility Computing (UC) provides product innovations - from foundational services such as Amazons Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWSs services and features apart in the industry. As a member of the UC organization, youll support the development and management of Compute, Database, Storage, Internet of Things (Iot), Platform, and Productivity Apps services in AWS. Within AWS UC, Managed Operations engineers engage with AWS customers who require specialized security solutions for their cloud services. Eligibility requirement Fluency in written and spoken English is required. Candidate must be a national of an EU member state and residing in the EU to operate the AWS European Sovereign Cloud. Amazon will provide relocation support for successful applicants relocating within the European Union. Employees will participate in an On-Call rota.

About the team

Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasnt followed a traditional path, or includes alternative experiences, dont let it stop you from applying.

Why AWS

Amazon Web Services (AWS) is the worlds most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - thats why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Work/Life Balance

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, theres nothing we cant achieve.

Inclusive Team Culture

AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.

Mentorship Career Growth

Were continuously raising our performance bar as we strive to become Earths Best Employer. Thats why youll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Eligibility

Fluency in written and spoken English is required. Candidate must be a national of an EU member state and residing in the EU to operate the AWS European Sovereign Cloud. Amazon will provide relocation support for successful applicants relocating within the European Union. Employees will participate in an On-Call rota.

BASIC QUALIFICATIONS

• This role requires you to be a national of an EU member state
• Deep systems engineering experience, working with hardware, software, networking, operating systems
• Proficient scripting processes in a language such as Bash, Python, or Ruby
• Deep expertise in Linux and networking with proven ability to conduct advanced system diagnostics, implement preventive measures, and resolve complex technical issues that impact system performance, reliability, scalability, and high availability across distributed software environments.
• Demonstrated success in root cause analysis, performance optimization, and implementing robust monitoring solutions to ensure seamless operation of mission-critical systems.
• Proficient leading the creation, revision, and/or improvement of standard operational procedures (SOPs) and driving operational best practices.

PREFERRED QUALIFICATIONS

• Experience leading complex, cross-functional initiatives that align multiple teams and stakeholders across organizational boundaries.
• Ability to influence without direct authority.
• Experience mentoring and developing teams and engineers.
• Experience operating 24x7 high-availability, distributed software applications and performance tuning software applications and optimizing fleet utilization.
• Experience supporting service in AWS or other cloud systems or services.
• Proficient with Infrastructure as Code, (such as CDK, CloudFormation, Puppet, Chef, Ansible, or similar).
• AWS, EC2, S3, Dynamo, Lambda, Bedrock,