Sr Solutions Engineer

F5; Madrid; Hybrid; EUR 70.000 - 110.000; Vollzeit

Zusammenfassung

F5 is seeking a Senior Solutions Engineer to join our Spanish organization in Madrid. This role blends sales and advanced technical responsibilities, enabling customers to implement F5 solutions that align with their business objectives.

You will partner with Account Executives, craft technically compelling proposals, and ensure exceptional pre- and post-sales support. The Sr SE will maintain deep knowledge of F5 products and ecosystem, deliver customized product presentations, and collaborate

Qualifikationen

• Multiple years of related experience in Cloud, Security, App Delivery, Network Infra, DevOps, SaaS, IaaS or PaaS environments
• Knowledge of AI infrastructure and/or AI Security preferred
• Strong presentation and account management (pre-sales) skills

Aufgaben

• Design and implement complex configurations for F5 solutions
• Partner with Product Development to assist with CRs and CSRs
• Maintain high level of technical knowledge of F5 technologies and ecosystem
• Deliver presentations to customers and partners
• Provide consultative pre-sales support and drive opportunities
• Collaborate with sales to maintain detailed account profiles
• Support channel partners with technical expertise and training
• Engage in post-sales activities and ensure customer satisfaction

Kenntnisse

Cloud

Security

Application Delivery

Network Infrastructure

DevOps

SaaS

IaaS

PaaS

AI infrastructure

AI Security

Fluent English

Ausbildung

BS/BA or equivalent

Tools

MS Office

Jobbeschreibung

At F5, we strive to bring a better digital world to life. Our teams empower organizations across the globe to create, secure, and run applications that enhance how we experience our evolving digital world. We are passionate about cybersecurity, from protecting consumers from fraud to enabling companies to focus on innovation.

Everything we do centers around people. That means we obsess over how to make the lives of our customers, and their customers, better. And it means we prioritize a diverse F5 community where each individual can thrive.

We currently have an opportunity for a talented Senior Solutions Engineer (Sr SE) to join our Spanish organisation. This is a sales and technical role with focus on customer/partners and is part of the sales organization.

The Sr SE’s primary responsibility is to support the sales team with technical skills and provide technical knowledge around F5 solutions to our customers. To be effective, a Sr SE needs to have excellent technical skills and knowledge on both F5 products and the “eco-system” that we work in. Fear not, we do provide training and certification to keep abreast with these critical skills!

The high-level objective is to achieve the allocated sales target and selling relevant F5 solutions and products to our customers business needs, in partnership with the Account Executive.

From our customer(s) perspective, the Sr SE is a trusted adviser who proactively learns and understands their technical and business challenges and can propose effective solutions to mitigate their concerns/offer gainful solutions. The F5 Sr SE not only presents the technical features but also business benefits in the Technical Value Proposition.

Primary Responsibilities

• Responsible for upholding F5’s Business Code of Ethics and for promptly reporting violations of the Code or other company policies.

Global Responsibilities

• Provides complex design and systems engineering configurations
• Partners with product development and product management to assist with Change Request (CR) and Customer Special Request (CSR) cases
• Maintains a high level of technical knowledge of F5 and the relevant industry
• Utilize the F5 Sales Strategy and Solution Messaging to identify solutions for customer business objectives
• Participate in the development and support of presentations for customers and partners
• Clearly articulate technical elements of the F5 value proposition to customers and partners
• Maintain knowledge of competitive landscape and share knowledge with CAT team
• Contribute to the creation of case studies, white papers, and media articles for customers and/or partners
• Foster a collaborative, team-based environment, sharing best practices and building lasting relationships
• Effectively negotiate and pursue conflict resolution
• Actively utilize SE tools: SalesForce.com, Idea, EDGE, Mainstreet and other SE readiness programs
• Partner with sales team to maintain detailed account profiles including organizational charts, customer products, strategy and technology needs
• Understand and effectively utilize F5 organizational resources
• Consistently provide world-class customer service during pre‑sales, implementation, and post‑sales activities
• Lead strategic (organizational) opportunities
• Well developed SME focus for one technology
• Deliver customized product presentations using an advanced solution-based sales approach
• Proactively provide consultative support
• Create customer documentation for POC
• Understand business requirements involved with technical account strategy
• Work effectively with Engineering, Product Development, and Technical Support organizations
• Solve problems independently and creatively
• Perform other related duties as assigned

Channel support activities

• Support F5 channel partner sales initiatives
• Provide channel partners sustainable training on F5 solutions and competitive differentiation
• Provide channel partners technical expertise and oversight as required
• Proactively provide consultative support
• Work in collaboration with Channel and Sales management to establish channel partners and to qualify partner’s ability to sell F5 solutions

Post sales activities

• Understand and follow escalation process
• Partner with the F5 Technical Support and customers/partners to resolve issues

Qualifications

• Multiple years of related experience working within Cloud, Security, Application Delivery, Network Infrastructure, DevOps, SaaS, IaaS or PaaS environments. Knowledge of AI infrastructure and / or AI Security is highly preferred
• Strong presentation, communication, account management (pre‑sales) skills
• Significant experience and a number of years pre‑sales / Systems Engineering expertise
• BS/BA or equivalent work experience
• F5 core product experience or relevant experience in key competitor offerings highly preferred
• In‑depth industry knowledge and understanding of F5 technologies, solutions and product offerings strongly preferred
• Fluent English with good written and oral communication skills
• First class presentation skills
• Experience with MS office suite or Works

Physical Demands and Work Environment

• The role is hybrid based from our Madrid office
• While we encourage remote/virtual meetings, the nature of the role requires travel
• This is a self‑driven role, so career growth and development are available at every stage of your career
• The position reports to the Director of Solutions Engineering based in Italy
• Competitive pay, family friendly benefits, and cool perks

F5 is an equal opportunity employer and welcomes diversity in the workplace.

The Job Description is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change.

Please note that F5 only contacts candidates through F5 email address (ending with @f5.com) or auto email notification from Yello/Workday (ending with f5.com or @myworkday.com).

The Job Description is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change.

Please note that F5 only contacts candidates through F5 email address (ending with @f5.com) or auto email notification from Workday (ending with f5.com or @myworkday.com).

Equal Employment Opportunity

It is the policy of F5 to provide equal employment opportunities to all employees and employment applicants without regard to unlawful considerations of race, religion, color, national origin, sex, sexual orientation, gender identity or expression, age, sensory, physical, or mental disability, marital status, veteran or military status, genetic information, or any other classification protected by applicable local, state, or federal laws. This policy applies to all aspects of employment, including, but not limited to, hiring, job assignment, compensation, promotion, benefits, training, discipline, and termination. F5 offers a variety of reasonable accommodations for candidates. Requesting an accommodation is completely voluntary. F5 will assess the need for accommodations in the application process separately from those that may be needed to perform the job. Request by contacting [e-mail].