Sr Quality Engineer - Customer Liaison

adient; Barcelona; Presencial; EUR 42.000 - 65.000; Jornada completa

Descripción de la vacante

Adient is seeking a Sr Quality Engineer - Customer Liaison to bridge between the OEM customer and JIT/Trim production, ensuring robust quality processes and fast issue resolution in a global automotive setting.

You will lead root-cause analyses, support action plans, and coordinate cross-functional quality activities with a focus on continuous improvement across JIT and Trim plants, travelling ~70% to customer and production sites.

Formación

• Bachelor's degree or equivalent in a technical field.
• Proven professional experience in automotive quality management.
• Experience with customer quality management and direct OEM communication.
• Structured approach to root cause analysis and problem-solving.

Responsabilidades

• Interface between customer JIT and Trim production plants.
• Perform JIT on-site problem analyses and feedback to Trim plant.
• Verify improvements at JIT plants and close feedback loops.
• Coordinate sorting activities at JIT plants.
• Support local Trim resident engineers with technical knowledge and organized feedback loops.
• Establish boundary book between OEM, JIT and Trim plant.
• Monitor KPIs: customer satisfaction JIT, IRPPM, ICPPM, Firewall headcount JIT.
• Conduct Firewall audits and follow up on action plans.
• Lead Inspector Gauge R&R evaluation and inspector training.

Conocimientos

Analytical skills

Problem solving

English proficiency

German advantage

Educación

Bachelor's degree or equivalent

Herramientas

VDA 6.3

8D

FMEA

Poka-Yoke

Ishikawa

5 Why

Descripción del empleo

Sr Quality Engineer - Customer Liaison

What can you expect?

Adient (NYSE: ADNT) is a global leader in automotive seating. With more than 65,000 employees in 29 countries, Adient operates ~200 manufacturing/assembly plants worldwide. We produce and deliver automotive seating for all major OEMs. From complete seating systems to individual components, our expertise spans every step of the automotive seat-making process. We take our products from research and design to engineering and manufacturing - and into millions of vehicles every year. For more information, please visit www.adient.com

What will your responsibilities be?

• Interface between customer JIT and Trim production plant
• JIT onside problem analyzes and close feedback to Trim plant
• Verification of improvement action at JIT plants
• Coordination of sorting activities at JIT plants
• Supporting local Trim resident engineers with technical knowledge, organization firewall set up and feedback loops
• Boundary book set up between OEM, JIT and Trim plant
• KPIs: customer satisfaction JIT, IRPPM, ICPPM, Firewall head count JIT,
• Firewall audits at JIT - incl. following up on improvement action plan
• Inspector Gauge R&R evaluation and inspector training

Which qualifications are we looking for in potential employees?

• Technical education (Bachelor's degree or equivalent technical qualification).
• Proven professional experience in quality management within the automotive industry.
• Experience in customer quality management and direct communication with OEMs and Tier 1 customers.-
• Strong analytical and problem-solving skills with a structured approach to root cause analysis.-
• Good knowledge of automotive quality management tools and methodologies, e.g. VDA 6.3, 8D, FMEA, Poka-Yoke, Ishikawa, 5 Why.-
• Fluent English (written and spoken); German is an advantage.-
• High willingness to travel (approximately 70%).

Adient is committed to equal employment opportunity, diversity and inclusion in the workplace. As a true global company, our leaders and employees come from various cultures across the world. Our diversity is a source of inspiration enabling us to achieve our goals and build an inclusive company culture.

PRIMARY LOCATION

Barcelona