Specialist, Underwriting Support

AIG; Madrid; On-site; EUR 40,000 - 60,000; Full time

Benefits offered by this job

Total Rewards Program

In-office collaboration culture

Job summary

AIG Europe S.A., Spain branch, seeks an experienced Operations Underwriting Support professional to assist underwriters across Property, Casualty, Energy, Marine, Aviation, Financial Lines, and A&H, ensuring accurate risk data, submissions, and regulatory reporting.

You will work in a collaborative, office-based environment, handling data quality, credit control, and training, with potential to lead teams and coordinate with offshore partners.

Qualifications

• Strong experience in underwriting support roles.
• Knowledge of underwriting, claims, and facultative reinsurance processes.
• Experience supervising the accuracy of an offshore service partner.

Responsibilities

• Summarise slip terms, calculate premiums and exposures, and ensure accurate entry of submissions, quotes, risks, endorsements, and transactions.
• Perform data checks to ensure underwriting data accuracy.
• Store risk information and correspondence to ensure a complete audit trail.
• Ensure timely submission indexing and data checks within timeframes.
• Maintain tools with underwriting information for compliance checks pre-bind and post-bind.
• Assist underwriters with underwriting process, MI, business development and marketing.
• Provide admin support in credit control, data quality, and training.
• Support Underwriting teams in other classes when necessary.
• Perform ad hoc tasks as defined by leadership.

Skills

Attention to detail

English

German

Organisational skills

Communication skills

Analytical thinking

Teamwork

Leadership potential

Job description

Role Purpose

To primarily support the Underwriters across new or existing classes of business written by The Company, whilst working as a member of the Operations Underwriting Support team to deliver accurate risk, record keeping, and reporting. You will be primarily required to support teams such as Property, Casualty, Energy, Marine, Aviation, Financial Lines, and/or A&H.

Key Accountabilities:

• To summarize slip terms and conditions, calculate premiums and exposures, and ensure complete accurate entry of submissions, quotes, risks, endorsements, and transactions to the Company so as to ensure correct management, statistical, and regulatory reporting.
• Perform as required the necessary data checks to ensure accuracy of underwriting data ensuring they are accurately entered within our systems.
• Store all risk information and correspondence onto the document repository to ensure a complete and accurate audit trail of all substantive business activity.
• Ensure that all relevant underwriting information is included for the peer review, risk entry, and data checking review process within the designated timeframe. Underwriting information submitted electronically to be indexed and updated as appropriate within specified timeframes.
• Maintain tools containing key underwriting information to facilitate compliance sanctions, fraud, and financial crime checks pre-bind and monitoring post-bind.
• Assist underwriters during the underwriting process, production of management information, business development, and marketing.
• Provide administrative support to underwriters and the Operations team in areas including credit control, data quality, and training.
• When necessary, provide support to Underwriting teams within other classes of business.
• Any other ad hoc tasks as defined and agreed with the Head of Business Centre, Underwriting Operations Team Leader, and the Underwriting Operations Manager.
• All functions to be performed in accordance with the Company target operating model, policies, and specific procedure manuals, as amended from time to time.

Professional Experience:

• Strong relevant experience of working in an underwriting support role.
• Ability to deal with external stakeholders.
• Knowledge of underwriting, claims, and facultative reinsurance processes.
• Experience of supervising the accuracy of an offshore service partner.

Skills & Abilities:

• Excellent attention to detail.
• Language Skills: English (written and oral) and German required.
• Good organisational skills.
• Good communication skills.
• Logical, analytical, and resourceful.
• Ability to follow through on tasks/projects.
• Must be able to work alone but also contribute as part of a team.
• Potential to lead teams; demonstrated experience preferred.

At AIG, we value in-person collaboration as a vital part of our culture, which is why we ask our team members to be primarily in the office. This approach helps us work together effectively and create a supportive, connected environment for our team and clients alike.

Enjoy benefits that take care of what matters

At AIG, our people are our greatest asset. We know how important it is to protect and invest in what's most important to you. That is why we created our Total Rewards Program, a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health, wellbeing and financial security—as well as your professional development—to bring peace of mind to you and your family.

Reimagining insurance to make a bigger difference to the world

American International Group, Inc. (AIG) is a global leader in commercial and personal insurance solutions; we are one of the world's most far-reaching property casualty networks. It is an exciting time to join us — across our operations, we are thinking in new and innovative ways to deliver ever-better solutions to our customers. At AIG, you can go further to support individuals, businesses, and communities, helping them to manage risk, respond to times of uncertainty and discover new potential. We invest in our largest asset, our people, through continuous learning and development, in a culture that celebrates everyone for who they are and what they want to become.

Welcome to a culture of inclusion

We're committed to creating a culture that truly respects and celebrates each other's talents, backgrounds, cultures, opinions and goals. We foster a culture of inclusion and belonging through learning, cultural awareness activities and Employee Resource Groups (ERGs). With global chapters, ERGs are a cornerstone for our culture of inclusion. The talent of our people is one of AIG's greatest assets, and we are honored that our drive for positive change has been recognized by numerous recent awards and accreditations.

AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories.

AIG is committed to working with and providing reasonable accommodations to job applicants and employees with disabilities. If you believe you need a reasonable accommodation, please send an email to [e-mail].

Functional Area:

UW - Underwriting

AIG Europe S.A. (Spain branch)