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Spanish Speaking Travel Support Specialist

Patrique Mercier Recruitment By Nellie

España

A distancia

EUR 30.000 - 50.000

Jornada completa

Hoy
Sé de los primeros/as/es en solicitar esta vacante

Descripción de la vacante

A recruitment agency is excited to announce an opening for a Spanish Speaking Travel Support Specialist. In this role, you will assist Spanish-speaking clients with travel inquiries, manage their travel arrangements, and coordinate with suppliers. Candidates should be fluent in Spanish and English, have strong communication skills, and a passion for travel. Competitive compensation and benefits are offered.

Servicios

Competitive Monthly Salary
Monthly Performance Bonus
Fully Paid Training
Fully Paid Relocation Package
Health Insurance
Private Health Insurance
2 Extra Salaries Per Year

Formación

  • Fluency in both Spanish and English, with strong communication skills.
  • Prior experience in customer service or the travel sector is preferred.
  • Exceptional organizational abilities and attention to detail.

Responsabilidades

  • Assist clients with travel inquiries and bookings through various channels.
  • Coordinate with travel suppliers to resolve any issues.
  • Maintain detailed records of client interactions in the CRM.

Conocimientos

Fluency in Spanish
Fluency in English
Strong communication skills
Customer-oriented approach
Organizational abilities
Enthusiasm for travel

Herramientas

Travel booking systems
CRM software
Descripción del empleo

Patrique Mercier Recruitment FR is excited to announce an opening for a Spanish Speaking Travel Support Specialist. This role is ideal for individuals with a passion for travel, providing excellent customer service, and assisting clients in creating memorable travel experiences. As a Travel Support Specialist, you will be the first point of contact for Spanish-speaking clients as they navigate their travel plans.

Responsibilities
  • Assist Spanish-speaking clients with travel inquiries and bookings through various channels such as phone, email, and online chat.
  • Help clients manage their travel arrangements, including flight changes, accommodation modifications, and itinerary adjustments.
  • Coordinate with travel suppliers, airlines, and hotels to resolve any issues that may arise.
  • Provide accurate and up-to-date information regarding travel policies, destinations, and available services.
  • Keep detailed records of client interactions in the CRM for effective follow-up and service enhancement.
  • Demonstrate a high standard of professionalism and customer care in all interactions.
  • Stay informed about current trends in the travel industry to better assist clients.
Requirements
  • Fluency in Spanish and English, both oral and written.
  • Prior experience in customer service or the travel sector is strongly preferred.
  • Strong communication skills and a customer-oriented approach.
  • Exceptional organizational abilities and attention to detail.
  • Capability to manage multiple tasks and respond effectively in a dynamic environment.
  • Knowledge of travel booking systems and CRM software is an advantage.
  • Enthusiasm for travel and helping clients achieve their travel goals.
Benefits
  • Competitive Monthly Salary
  • Monthly Performance Bonus
  • Fully Paid Training
  • Fully Paid Relocation Package (Flight, Airport Transfer And Hotel)
  • Health Insurance
  • Private Health Insurance
  • 2 Extra Salaries Per Year
  • And Much More...
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