Spanish-speaking Customer Support Expert in Greece

Workster; Madrid; A distancia; EUR 25.000 - 35.000; Jornada completa

Descripción de la vacante

A leading recruitment agency is seeking Spanish-speaking Customer Support Experts for a major social media platform based in Athens. This role offers a relocation package, including a flight, hotel stay, and housing support. The ideal candidate has a C1 level in Spanish and good command of English, with strong problem-solving skills and a team-player attitude. Competitive salary and performance bonuses included.

Servicios

Relocation package

Competitive salary

Private health insurance

Friendly, international environment

Full training and ongoing support

Formación

• C1 level Spanish and B2 or higher in English.
• Open to relocating to Athens.
• Previous customer support experience is preferable.

Responsabilidades

• Support customers via phone, chat, or email.
• Offer fast and friendly solutions to customer needs.
• Handle questions about products and services.
• Log all interactions in the system.

Conocimientos

C1 level Spanish

Good English (B2 or higher)

Customer support experience

Problem-solving mindset

Team-player attitude

Adaptability

Comfort using online tools

Descripción del empleo

Description

Workster is partnering with Greece’s biggest tech company to find Spanish‑speaking Customer Support Experts to work for the world’s largest social media platform, based in Athens. ✈️This role comes with free relocation to Greece - including your flight, a few weeks in a hotel, and help finding a long‑term place to stay.

• Support customers via phone, chat, or email, making sure every interaction is positive.
• Listen carefully to customer needs and offer fast, accurate, and friendly solutions.
• Handle questions about products, services, accounts, or orders.
• Stay up to date with company processes to ensure consistent service.
• Work with other teams when needed to solve more complex issues.
• Log all interactions in the system and follow up when necessary.
• Spot areas for improvement and share ideas to make the customer experience even better.

Requirements

• C1 level Spanish and good English (B2 or higher).
• Already in Athens or open to relocating there.
• Previous customer support experience is a plus.
• Problem‑solving mindset and team‑player attitude.
• Adaptable, curious, and comfortable using online tools and software.
• Able to provide basic documents (ID / Passport, Birth Certificate, etc.).

Offer

• Relocation package (flight, hotel stay, housing support).
• Competitive salary + performance bonuses.
• Private health insurance.
• Rotational shifts, depending on the project.
• A friendly, international environment with plenty of growth opportunities.
• Full training and ongoing support to help you succeed.