Spanish-Speaking Customer Representative, Remote from Greece (Athens-based)

Elemental Insights; Málaga; A distancia; EUR 30.000 - 50.000; Jornada completa

Descripción de la vacante

An international customer service provider is seeking a Spanish-speaking Customer Support Representative. The role involves supporting Spanish-speaking customers via phone, email, and chat, and offers a competitive salary with a full relocation package to Athens, Greece. Candidates must have native-level Spanish and at least B2 English. This position allows for remote work from Greece and includes ongoing training and career development opportunities.

Servicios

Competitive salary

Performance bonuses

Relocation package

Health insurance

Paid holidays

Team events

Formación

• Fluent in Spanish and proficient in English.
• Strong written and verbal communication skills.
• Experience with CRM and ticketing systems is preferred.

Responsabilidades

• Provide top-tier customer service to Spanish-speaking clients.
• Assist customers with inquiries and resolve issues.
• Collaborate with support team for seamless customer journey.

Conocimientos

Spanish language proficiency (C2)

English language proficiency (B2)

Strong communication skills

Problem-solving mindset

Basic computer skills

Descripción del empleo

Are you passionate about helping people and creating outstanding customer experiences? We are looking for a Spanish-speaking Customer Support Representative to join our international team in Athens, Greece. In this role, you’ll be the voice of the brand for Spanish‑speaking customers, supporting them through phone, email, and chat to ensure their questions are answered and their problems solved.

Remote work option available – but you must be based in Greece. If you’re currently abroad, don’t worry! We offer a full relocation package to Athens, including flight reimbursement, airport pickup upon arrival, and housing support with reduced rental fees (through our real estate partners).

What You’ll Do

• Provide top-tier customer service to Spanish-speaking clients across multiple channels (phone, email, chat).
• Assist customers with inquiries, troubleshooting, and resolve issues in a timely and professional manner.
• Deliver customer‑centric solutions with empathy, patience, and efficiency.
• Collaborate with the wider support team to ensure a smooth and seamless customer journey.
• Identify recurring issues and provide feedback to improve processes and customer satisfaction.

What We’re Looking For

Spanish C2 level (native or near-native fluency). English B2 minimum (for training and team communication). Strong communication skills – both written and verbal. A problem-solving mindset with adaptability to fast‑paced environments. Basic computer skills (CRM, ticketing systems, MS Office, etc.). EU passport (required for legal employment in Greece).

Why Join Us?

Competitive salary + monthly performance bonuses. Relocation package (flight reimbursement, airport pickup, housing assistance). Remote work flexibility – enjoy working from home while living in sunny Athens. Ongoing training and career development opportunities. Multicultural team environment with colleagues from all over Europe. Extra perks: health insurance, paid holidays, and team events.

Location

Athens, Greece (remote work from anywhere in Greece).

Contract Type

Full-time, permanent.

Apply Now

Apply now and upload your CV in English.