Spanish-Speaking Customer Representative, Remote from Greece

Cross Border Talents; Las Palmas de Gran Canaria; A distancia; EUR 30.000 - 50.000; Jornada completa

Descripción de la vacante

An international support company is seeking a Spanish-speaking Customer Support Representative to join their team. The role involves assisting Spanish-speaking clients through various communication channels and requires strong problem-solving skills. The position offers relocation support to Greece and remote work flexibility. Candidates should have fluency in Spanish and English. A competitive salary along with additional perks is provided.

Servicios

Health insurance paid

Holidays and team events

Relocation package (flight reimbursement, airport pickup)

Ongoing training and career development opportunities

Formación

• Spanish C2 level fluency required.
• English B2 minimum for training and team communication.
• Strong communication skills, both written and verbal.
• Adaptability and a problem-solving mindset.

Responsabilidades

• Provide top-tier customer service to Spanish-speaking clients.
• Assist customers with inquiries and resolve issues promptly.
• Collaborate with the support team to enhance customer experience.
• Provide feedback to identify recurring issues.

Conocimientos

Customer Service

Typing

Data Entry

Basic Math

Computer Skills

Windows

Cash Handling

Upselling

Descripción del empleo

Are you passionate about helping people and creating outstanding customer experiences? We are looking for a Spanish-speaking Customer Support Representative to join our international team in Athens, Greece. In this role you’ll be the voice of the brand for Spanish-speaking customers, supporting them through phone, email, and chat to ensure their questions are answered and their problems solved.

Remote work option available, but you must be based in Greece.

If you’re currently abroad, don’t worry! We offer a full relocation package to Athens including:

• Flight reimbursement
• Airport pickup upon arrival
• Housing support with reduced rental fees (through our real estate partners)

What You’ll Do

• Provide top-tier customer service to Spanish-speaking clients across multiple channels (phone, email, chat).
• Assist customers with inquiries, troubleshooting, and resolving issues in a timely and professional manner.
• Deliver customer‑centric solutions with empathy, patience, and efficiency.
• Collaborate with the wider support team to ensure a smooth and seamless customer journey.
• Identify recurring issues and provide feedback to improve processes and customer satisfaction.

What We’re Looking For

• Spanish C2 level (native or near-native fluency)
• English B2 minimum (for training and team communication)
• Strong communication skills both written and verbal
• A problem‑solving mindset with adaptability to fast‑paced environments
• Basic computer skills (CRM ticketing systems, MS Office, etc.)
• EU Passport (required for legal employment in Greece)

Why Join Us

• Competitive salary monthly performance bonuses
• Relocation package (flight reimbursement, airport pickup, housing assistance)
• Remote work flexibility enjoy working from home while living in sunny Athens
• Ongoing training and career development opportunities
• Multicultural team environment with colleagues from all over Europe

Extra perks

• Health insurance paid
• Holidays and team events

Location

Athens, Greece (remote work from anywhere in Greece)

Contract type

Full‑time permanent

Employment Type: Full Time

Experience: years

Vacancy: 1

Key Skills

• Typing
• Data Entry
• Customer Service
• Basic Math
• Computer Skills
• Windows
• Banking
• Upselling
• Pricing
• Sanitation
• Cash Handling
• Stocking

Apply now and upload your CV in English.