Spanish-Speaking Customer Representative, Remote from Greece

Cross Border Talents; Bilbao; A distancia; EUR 25.000 - 35.000; Jornada completa

Descripción de la vacante

A customer support recruitment agency is seeking a Spanish-speaking Customer Support Representative to join their team in Athens, Greece. This full-time position offers a competitive salary, performance bonuses, and a comprehensive relocation package. Candidates must have near-native Spanish fluency and strong problem-solving skills. Remote work flexibility is available, allowing work from anywhere in Greece.

Servicios

Competitive salary

Monthly performance bonuses

Relocation package

Remote work flexibility

Health insurance

Paid holidays

Ongoing training and career development

Formación

• Spanish C2 level (native or near-native fluency).
• English B2 minimum for training and team communication.
• Strong communication skills both written and verbal.
• A problem-solving mindset with adaptability to fast-paced environments.
• Basic computer skills (CRM ticketing systems, MS Office, etc.).
• EU Passport required for legal employment in Greece.

Responsabilidades

• Provide top-tier customer service to Spanish-speaking clients across multiple channels (phone, email, chat).
• Assist customers with inquiries, troubleshooting, and resolving issues in a timely manner.
• Deliver customer-centric solutions with empathy and efficiency.
• Collaborate with the support team to ensure a smooth customer journey.
• Identify recurring issues and provide feedback for process improvement.

Conocimientos

Typing

Data Entry

Customer Service

Problem-solving

Computer Skills

Descripción del empleo

Overview

Are you passionate about helping people and creating outstanding customer experiences? We are looking for a Spanish-speaking Customer Support Representative to join our international team in Athens, Greece. In this role you'll be the voice of the brand for Spanish-speaking customers supporting them through phone, email and chat to ensure their questions are answered and their problems solved.

Remote work option available but you must be based in Greece.

If you're currently abroad don't worry! We offer a full relocation package to Athens including:

• Flight reimbursement
• Airport pickup upon arrival
• Housing support with reduced rental fees (through our real estate partners)

What Youll Do

• Provide top-tier customer service to Spanish-speaking clients across multiple channels (phone, email, chat).
• Assist customers with inquiries, troubleshooting, and resolving issues in a timely and professional manner.
• Deliver customer-centric solutions with empathy, patience and efficiency.
• Collaborate with the wider support team to ensure a smooth and seamless customer journey.
• Identify recurring issues and provide feedback to improve processes and customer satisfaction.

What Were Looking For

• Spanish C2 level (native or near-native fluency)
• English B2 minimum (for training and team communication)
• Strong communication skills both written and verbal
• A problem-solving mindset with adaptability to fast-paced environments
• Basic computer skills (CRM ticketing systems, MS Office, etc.)
• EU Passport (required for legal employment in Greece)

Why Join Us

• Competitive salary, monthly performance bonuses
• Relocation package (flight reimbursement, airport pickup, housing assistance)
• Remote work flexibility — enjoy working from home while living in sunny Athens
• Ongoing training and career development opportunities
• Multicultural team environment with colleagues from all over Europe
• Health insurance, paid holidays and team events
• Location: Athens, Greece (remote work from anywhere in Greece)
• Contract type: Full-time permanent

Apply now and upload your CV in English

Key Skills

• Typing
• Data Entry
• Customer Service
• Basic Math
• Computer Skills
• Windows
• Banking
• Upselling
• Pricing
• Sanitation
• Cash Handling
• Stocking

Employment Type: Full Time

Experience: years

Vacancy: 1