Spanish-Speaking Customer Expert - Remote from Greece

EU Best Jobs; Valencia; A distancia; EUR 10.000 - 30.000; Jornada completa

Descripción de la vacante

A leading recruitment agency is seeking a Customer Service Representative in Valencia, Spain, to deliver exceptional service and support clients relocating to Greece. The ideal candidate will be fluent in Spanish and proficient in English, with previous customer service experience in a premium brand. This position offers competitive salary, relocation support, healthcare benefits, and opportunities for professional development.

Servicios

Complete support for relocation to Greece

Competitive monthly salary (14 salaries per year)

Health care benefits

Full training by certified instructors

Professional growth & development opportunities

Free online Greek language courses

Great working environment with relaxing break areas

Formación

• Excellent Spanish language skills.
• Very good English communication skills.
• Previous experience in customer service, ideally in a premium or luxury brand.
• Strong interpersonal skills with the ability to handle sensitive cases.
• Good computer literacy.
• Familiarity with CRM systems is a plus.
• Bachelor’s degree preferred.

Responsabilidades

• Deliver exceptional customer service.
• Perform troubleshooting.
• Call, collect and analyze customer feedback.
• Escalate cases when necessary and follow up to guarantee customer satisfaction.
• Show empathy and professionalism in every interaction, whether written or verbal.
• Manage customers and support them with a premium experience.
• Collaborate with internal teams to resolve cases quickly and efficiently.
• Consistently meet performance targets and quality standards.

Descripción del empleo

We are EU Best Jobs — your trusted link to top job opportunities across Europe. Our mission is simple : to make it fast, safe, and easy for you to find rewarding work abroad. Whether you are looking for a fresh start or a step up, we connect you with employers who value your skills.

What you will do

• Deliver exceptional customer service.
• Perform troubleshooting.
• Call, collect and analyze customer feedback.
• Escalate cases when necessary and follow up to guarantee customer satisfaction.
• Show empathy and professionalism in every interaction, whether written or verbal.
• Manage customers and support them with a premium experience.
• Collaborate with internal teams to resolve cases quickly and efficiently.
• Consistently meet performance targets and quality standards.

What you will bring

• Excellent Spanishlanguage skills .
• Very good English communication skills.
• Previous experience in customer service, ideally in a premium or luxury brand.
• Strong interpersonal skills with the ability to handle sensitive cases.
• Good computer literacy.
• Familiarity with CRM systems is a plus.
• Bachelor’s degree preferred.

What we offer

• Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses, hotel accommodation, support with the house searching process.)
• Competitive monthly salary (14 salaries per year)
• Health care benefits and numerous other discounts
• Full training by certified instructors
• Professional growth & development opportunities
• Special events as well as community & social responsibility initiatives
• Free online Greek language courses
• State-of-the-art premises, providing a great working environment with relaxing break areas