Spanish-Speaking Customer Expert Remote from Greece

EU Best Jobs; Madrid; A distancia; EUR 30.000 - 40.000; Jornada completa

Descripción de la vacante

A leading recruitment agency is seeking a dedicated customer service representative to deliver exceptional service and support premium customers. The role includes troubleshooting, customer feedback analysis, and case management. Ideal candidates will possess excellent Spanish and English skills, previous experience in luxury customer service, and strong interpersonal abilities. Relocation support to Greece is provided, along with a competitive salary and professional development opportunities.

Servicios

Complete relocation support

Competitive salary (14 salaries per year)

Health care benefits

Free online Greek language courses

Formación

• Previous experience in customer service ideally in a premium or luxury brand.
• Ability to handle sensitive cases.

Responsabilidades

• Deliver exceptional customer service.
• Perform troubleshooting.
• Call collect and analyze customer feedback.
• Escalate cases when necessary.
• Manage customers and support them with a premium experience.

Conocimientos

Excellent Spanish language skills

Very good English communication skills

Strong interpersonal skills

Good computer literacy

Familiarity with CRM systems

Educación

Bachelor's degree preferred

Descripción del empleo

What you will do

• Deliver exceptional customer service.
• Perform troubleshooting.
• Call collect and analyze customer feedback.
• Escalate cases when necessary and follow up to guarantee customer satisfaction.
• Show empathy and professionalism in every interaction whether written or verbal.
• Manage customers and support them with a premium experience.
• Collaborate with internal teams to resolve cases quickly and efficiently.
• Consistently meet performance targets and quality standards.

What you will bring

• Excellent Spanish language skills.
• Very good English communication skills.
• Previous experience in customer service ideally in a premium or luxury brand.
• Strong interpersonal skills with the ability to handle sensitive cases.
• Good computer literacy.
• Familiarity with CRM systems is a plus.
• Bachelors degree preferred.

What we offer

• Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses hotel accommodation support with the house searching process.)
• Competitive monthly salary (14 salaries per year)
• Health care benefits and numerous other discounts
• Full training by certified instructors
• Professional growth & development opportunities
• Special events as well as community & social responsibility initiatives
• Free online Greek language courses
• State-of-the-art premises providing a great working environment with relaxing break areas

Key Skills

Experience Working With Students, Classroom Management, Communication skills, Algebra, Behavior Management, Classroom Experience, Lesson Planning, Preschool Experience, Teaching, Training & Development, Experience with Children, Writing Skills

Employment Type: Full Time

Experience: years

Vacancy: 1