Spanish Customer Support Greece

PlanetJobs; Alicante; Presencial; EUR 10.000 - 30.000; Jornada completa

Descripción de la vacante

An international customer service firm in Spain is seeking a motivated individual for a full-time customer support role. Responsibilities include communicating with customers, tracking cases, and maintaining high satisfaction. The ideal candidate has strong communication skills in Spanish and is comfortable with technical troubleshooting. This position offers a competitive salary, relocation support, and opportunities for professional growth.

Servicios

Relocation support: Flights, accommodation & housing assistance

Competitive monthly salary, 2 extra salaries per year

Health care benefits and numerous other discounts

Full training by certified instructors

Professional growth and development opportunities

State-of-the-art premises with relaxing break areas

Formación

• Experience in customer support or technical support roles will be appreciated.
• Ability to handle unexpected changes and customer concerns with professionalism.

Responsabilidades

• Communicate with customers via phone chat & e-mail.
• Track and follow cases to ensure they are closed in an efficient and timely manner.
• Maintain high customer satisfaction representing a major brand.
• Work towards reaching targets set out by client statement of work.

Conocimientos

Excellent writing and verbal communication skills in Spanish

Intermediate level of English

Strong attention to detail

Good technical troubleshooting and problem-solving skills

Descripción del empleo

What You Will Be Doing

• Communicate with customers via phone chat & e-mail
• Track and follow cases to ensure they closed in an efficient and timely manner
• Maintain high customer satisfaction representing a major brand
• Provide and maintain strong professional relationships with all partners and show empathy at all times
• Work towards reaching targets as set out by client statement of work as well as internal targets

Job Requirements

• Excellent writing and verbal communication skills in Spanish
• Intermediate level of English
• Strong attention to detail.
• Good technical troubleshooting and problem-solving skills.
• Ability to handle unexpected changes and customer concerns with professionalism.
• Experience in customer support or technical support roles will be appreciated.

What We Offer

• Relocation support : Flights accommodation & housing assistance all at no cost to you
• Competitive monthly salary 2 extra salaries per year.
• Health care benefits and numerous other discounts .
• Full training by certified instructors on products and customer service techniques.
• Professional growth and development opportunities.
• Special events community involvement and social responsibility initiatives.
• Free online Greek language courses.
• State-of-the-art premises providing a great working environment with relaxing break areas.

Key Skills

Design Engineering,Baan,Customer Service,Fund Management,ABAP,Elevator

Employment Type: Full Time

Experience: years

Vacancy: 1