Soporte Técnico de Equipamiento de Taller

MAHLE; Torrejón de Ardoz; Híbrido; EUR 30.000 - 45.000; Jornada completa

Descripción de la vacante

A leading automotive technology company is seeking a Technical Support professional in Torrejón de Ardoz. You will act as the main contact for customers regarding technical issues, deliver product demonstrations, and provide training. The ideal candidate has relevant technical training, automotive experience, and strong communication skills. This position offers a full-time permanent contract with hybrid work options.

Servicios

Ongoing personal & career development opportunities

Collaborative work environment

Hybrid work model (2 days home-office)

Formación

• Technical training ideally related to automotive.
• Experience in the automotive sector.
• Availability for frequent travel and weekend work.
• Knowledge of automotive technologies and electronics.

Responsabilidades

• Serve as the main point of contact for technical issues and configurations.
• Deliver product presentations and demonstrations.
• Provide technical training courses to distributors and workshops.
• Offer phone support for product usage.
• Coordinate with internal departments to resolve issues.

Conocimientos

Fluent English

Customer-oriented

Strong communication skills

Flexibility

Commercial abilities

Educación

Technical training (Grado Medio)

Herramientas

MS Office

Descripción del empleo

As Technical Support within dhe Workshop Equipment Deparment, your mission will be to serve as the main point of contact between MAHLE and the customer regarding technical support for our products.

Your Contribution

• Act as the first point of contact between MAHLE and the customer in cases of technical issues and configurations.
• Deliver product presentations and demonstrations of MAHLE equipment, both at our own offices and at customer locations.
• Provide technical training courses on MAHLE products to distributors and workshops.
• Offer phone support regarding product usage procedures and assist in case of equipment malfunctions.
• Coordinate with other internal departments (Technical Support, Repairs, Sales) to resolve issues and improve internal processes, aiming to enhance customer satisfaction.

Your Experience & Qualifications

• Technical training (Grado Medio), ideally related to automotive.
• Fluent English.
• Residence in Madrid or surrounding areas, with availability to attend our offices in Torrejón de Ardoz.
• Experience in the automotive sector.
• Customer-oriented, strong communication skills, flexibility, and commercial abilities.
• Availability for frequent travel and weekend work.
• Knowledge of automotive technologies and electronics.
• Experience conducting automotive workshops is a plus.
• Proficiency in MS Office.

Our Offer

• Permanent contrat, full-time.
• Hybrid : 2 days home-office per week (optional).

We will provide a collaborative environment working on exciting assignments, along with ongoingpersonal & career development opportunities.

We encourage you to apply even if you don't meet every single requirement. You may just be the rightcandidate for this or other roles!

After receiving your online application, the interview process will typically be, a screening call followed byPersonal Interview(s).

#DiversityMatters with our inclusive culture, we welcome applications from all social, religious & ethnicalbackgrounds, disabilities both mental and physical, identities (gender) and neurodivergent people.