Solar Service Engineer

Job&Talent España; Comunidad de Madrid; Presencial; EUR 38.000 - 60.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive salary and benefits

Permanent contract with external while

Descripción de la vacante

Huawei is recruiting for on-site field service/technical support roles in Spain. The candidate will train customers on installation, power-on/inverter configuration, and monitoring system use, while ensuring equipment runs reliably and safely. Strong electronics knowledge and English proficiency are required.

The role emphasizes customer teamwork, working under pressure, and fast problem-solving with remote and on-site support capabilities.

Formación

• Good communication skills with customer, teamwork spirit; capable of working under pressure.
• Need to contact China R&D colleagues; English and local language required.
• Basic knowledge of electronics and AC/DC power distribution welcomed.

Responsabilidades

• Provide installation training to customer/installer and ensure safe, reliable Huawei equipment installation.
• Instruct customers on inverter powering and configuration for normal operation.
• Instruct on building and using Huawei monitoring system and ensure proper operation.
• Troubleshoot faulty equipment via remote support or on-site service and guide recovery actions.
• Manage tickets as part of the local TAC team.

Conocimientos

Communication skills

Teamwork

Under pressure

Professionalism

Fast learner

Educación

Bachelor's degree in Electrical Engineering

Descripción del empleo

Our client, Huawei is a leading global provider of information and communications technology (ICT) infrastructure and smart devices. With integrated solutions across four key domains – telecom networks, IT, smart devices, and cloud services – Huawei is committed to bringing digital to every person, home, and organization for a fully connected, intelligent world.

At Huawei, innovation focuses on customer needs. Huawei invests heavily in basic research, concentrating on technological breakthroughs that drive the world forward. With more than 208,000 employees, that operates in more than 170 countries and regions.

Responsibility:

• Installation Instruction: Provide installation training to customer/installer, ensure all the Huawei equipment would be installed safely, reliably and properly.
• Inverter Commissioning Instruction: Instruct the customer/installer to power on and configure the inverter, ensure the Huawei equipment running normally.
• Monitoring System Operation Instruction: Instruct the customer/installer on how to build and use the Huawei monitoring system, ensure the communication and monitoring functions can work normally, and be clear for customer to operate.
• Troubleshooting to malfunctioned equipment: Locate the fault by remote support or on-site service, instruct the customer/ maintenance personnel get the faulty equipment recovery.
• Ticket managing: Management of incidents as part of our local TAC team.

Professional Knowledge:

1. Good communication skills with customer, teamwork spirit; tough and able to work under pressure, good professionalism, hard-working, strong execution, good learning ability;
2. Need contact the China R&D center colleagues, English and local language is must.
3. Basic knowledge of electronics and AC/DC power distribution will be welcome;
4. Basic knowledge of LV and MV distribution systems;
5. Demonstrated ability to troubleshoot electrical and electronic circuits;

Business Skills:

• Requires a bachelor’s degree in electrical Engineer, Automatic Control Engineering, Photovoltaic and Renewable Energy, etc ;
• >2 years of experience in technical service or field engineering background with on-site experience;
• Experience in PV inverter or storage industry will be an advantage.

What We Offer

• Competitive salary and benefits package
• Permanent contract with external contractor
• Opportunity to work in a global tech leader
• Inclusive and collaborative work culture

At Huawei we are a company committed to Diversity. We offer equal opportunities regardless of race, nationality, sex, age, religious, sexual orientation or political beliefs. We are proud of having developed our Gender Equality Plan and a Prevention and Action Protocol against Sexual Harassment based on Sex and the Guide Women Rights who are Victims of Gender-based violence.

Privacy Statement:

We are committed to protecting your privacy by following the local legal data privacy legislation. If you decide to continue your contact with Huawei, you are giving us your consent to process your data. Please note that your data will be treated confidentially and securely.

If you have any queries in regards to Huawei Europe Data Privacy, please feel free to contact our European Data Protection Officer by clicking:

en/personal-data-request