Social Media Community Manager & Moderator LATAM Spanish

Social Element; Barcelona; A distancia; EUR 35.000 - 50.000; Jornada completa

Descripción de la vacante

A leading social media agency is seeking native-level LATAM Spanish Community Managers to engage with audiences for a prominent nonprofit in the travel and tourism sector. You will be responsible for fostering positive interactions on platforms like TikTok and Instagram. Ideal candidates should have superb Spanish writing skills, advanced English, and experience in social media engagement. This position is remote from Spain, requiring flexibility across weekdays and weekends.

Servicios

Flexible working hours

Opportunity to work with a prominent nonprofit

Formación

• Superb writing skills in LATAM Spanish are essential.
• Experience in engagement or community management with a brand or digital agency is required.
• Knowledge of popular social media platforms and trends is necessary.

Responsabilidades

• Connect with audiences in LATAM Spanish markets and engage across multiple platforms.
• Monitor social media channels to ensure positive interaction.
• Create a welcoming and inclusive community for users.

Conocimientos

Excellent LATAM Spanish language knowledge

Advanced English language skills

Social media knowledge

Confidence with digital technology

Cultural knowledge and interest in California

Self-motivated and efficient remote worker

Herramientas

Sprinklr Social

Sprout

Google Chat

Descripción del empleo

Where

Remote from Spain

Type

Freelance (self-employed)

Join Us at Social Element!

Founded 24 years ago, we are a leading global independent full‑service social media agency on a mission to Make Social Better for everyone. We believe better social means creating unskippable content that makes scrolling safer for everyone, builds stronger connections, and creates a huge impact.

We have exciting opportunities to work with a leading nonprofit organization in the travel and tourism industry. Leverage your talent for all things California – its stunning landscapes, vibrant cities, and unique culture – and be part of a team that inspires travelers worldwide to discover the magic of the Golden State.

We are looking for native‑level LATAM Spanish Community Managers to excite and engage with the audience for this client.

Community Managers & Moderators

Our mission is to cultivate genuine connections with our brand’s audience, creating a true sense of community and sparking engagement through meaningful interactions. By actively monitoring social media channels, we ensure every comment and piece of content reflects positively and authentically on the brand.

We thrive in fast‑paced environments, expertly navigating high volumes of content while seamlessly integrating into the community. Building a secure, positive, and inclusive community where everyone can experience and share brand love is our priority.

What You’ll Do

You will dive into the travel and tourism world, connecting with the brand’s audiences across the LATAM Spanish markets. You’ll master context, skillfully address customer inquiries and comments, and ensure each interaction is timely, professional, and resonates with the brand’s tone of voice.

Engage across multiple platforms such as TikTok, Instagram, and Facebook – keeping conversations vibrant and engaging. You will be on the front line of managing and growing an enthusiastic online community and moderating to ensure a welcoming, judgement‑free zone where consumers feel safe and respected, keeping social feeds open and inclusive.

Working Hours

We require mixed flexibility across weekdays and weekends to cover all project hours driven by client needs. Essential days are Tuesdays, Thursdays, and Sundays.

Shifts Timing

Moderation: 10 AM (UK time) and Community Management: 6 AM & 6 PM (UK time). Applicants must be available to cover these shifts across the specified days, plus extra availability.

Child Protection

Child protection is central to everything we do. We expect all candidates to commit to a criminal background check and provide details for two professional referees upon acceptance of an offer.

Requirements

• Excellent LATAM Spanish language knowledge – superb writing skills are essential.
• Advanced English language skills – all training and communication is in English.
• Background experience in engagement, social customer care, and/or community management with a brand or digital agency.
• Social media knowledge – experience with Facebook, Twitter, Instagram, Pinterest, TikTok, LinkedIn, YouTube, and understanding their audiences; staying up‑to‑date with trends.
• Confidence with digital technology – using tools such as Sprinklr Social, Sprout, internal tools, scheduling tools, Google Chat, etc.
• Cultural knowledge and interest in California, with the capacity to learn and understand the brand and product offering.
• Self‑motivated, structured, and efficient remote worker.

IT Policy PC Requirements

We operate a BYOD policy. Your PC must meet:

• Operating system: Windows 11 / macOS X version 13 (Ventura) or higher with admin credentials.
• At least 8 GB RAM (16 GB recommended).
• Secure home broadband: minimum 20 Mbps download, 1 Mbps upload (50 Mbps download, 5 Mbps upload recommended).
• 40 GB available HDD (SSD recommended).
• Webcam and headset.

Android or iOS device required for 2FA; Chromebook, Linux, and cloud VMs not supported.

The Hiring Process

• Online Assessment
• Behavioural interview with a Talent Team member

Our Diversity, Equality & Inclusion Commitment

We welcome applications from diverse and under‑represented groups regardless of background. We encourage candidates who may not fully meet all requirements to still apply – we value divergent thinkers and are ready to make reasonable adjustments throughout recruitment.

How To Apply

Upload your resume and a cover letter (or a link to a cover letter video, if preferred).

• Include the following in your cover letter/video:

• Details of your personal/professional experience relevant to this role.
• Why you want to join Social Element.

We look forward to your application!

Key Skills

Marketing, Google Analytics, Photography, Facebook Advertising, Hootsuite, Social Listening, Content Development, SEO, Adobe Photoshop, Social Media Management, Copywriting, Content Management

Employment Type

Full Time

Experience

Years

Vacancy

1