Slovenian-Speaking Customer Support Specialist

Teleperformance; Barcelona; Presencial; EUR 22.000; Jornada completa

Descripción de la vacante

A global customer service provider in Barcelona is seeking a customer support advisor. You will assist international travelers by understanding their needs, responding to inquiries, and mediating between customers and suppliers. The ideal candidate is fluent in Slovenian and advanced in English, with strong communication skills and a positive mindset. This role offers a temporary contract, a gross salary of €21,262 per year, and various benefits including flexible remuneration and a multicultural work environment.

Servicios

Flexible remuneration in nursery school transport after probation

Multicultural working environment

Modern office spaces

3 weeks of initial training and continued coaching

Formación

• C2 level in Slovenian and advanced command of English.
• Experience within customer service or contact center environments is valued.

Responsabilidades

• Understanding and identifying customer needs.
• Listening, responding, and mediating for customers.
• Providing accurate information over email and phone.

Conocimientos

Slovenian (C2 level)

Advanced English

Excellent communication skills

User friendly PC skills

Problem-solving mentality

Goal-oriented mindset

Affinity with Accommodation platforms

Experience in customer service

Herramientas

Office 365

CRM Database

Descripción del empleo

A global customer service provider in Barcelona is seeking a customer support advisor. You will assist international travelers by understanding their needs, responding to inquiries, and mediating between customers and suppliers. The ideal candidate is fluent in Slovenian and advanced in English, with strong communication skills and a positive mindset. This role offers a temporary contract, a gross salary of €21,262 per year, and various benefits including flexible remuneration and a multicultural work environment.