Skin Advisor Omnichannel

ISDIN; Palma; Híbrido; EUR 18.000 - 24.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Private medical insurance

Discount in employee store

Wellness benefits

Christmas lot with products

Descripción de la vacante

ISDIN is seeking a Brand Ambassador in Palma, Spain to deliver a 5-star customer experience and grow client loyalty across channels. You will embody ISDIN values, advise on products, and drive sales while maintaining the brand's premium image in-store and online.

Flexibility with entry hours and home office policy is noted, along with private medical insurance and employee discounts. You will play a key role in merchandising and customer engagement to boost brand presence.

Formación

• Experience in cosmetics or makeup preferred.
• Able to advise and sell products with excellent service.
• Knowledge of the firm's values, news and product characteristics.

Responsabilidades

• Know the firm's values and product characteristics.
• Achieve objectives and monitor KPIs.
• Advise and sell products with excellent service following brand protocols.
• Be an ISDIN ambassador and provide a unique shopping experience.
• Attract new clients and increase loyalty and brand awareness.
• Ensure visibility and merchandising and maintain signature image.
• Participate in POS activities: stock control and inventory.
• Develop good relationships with POS teams and report on dates.
• Check stock and materials for promotions and animations.

Conocimientos

Brand ambassador

Customer service

Sales skills

Educación

University degree

Descripción del empleo

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We are an international dermocosmetic company with a clear purpose: Inspire everyone we touch to enjoy healthy, happy, beautiful lives. We are a purpose-driven company, and we want your day to day to have a positive impact on our communities and planet. We are proud to be B Corp certified. However, forming part of the solution also comes with great responsibility: to be a force for change towards a more sustainable world. Do you want to join the Challenge?

What are we looking for?

You will be our brand ambassador working across channels, delivering a 5 stars customer experience and growing client loyalty.

What are we offering?

By joining Isdin, you can change the life of a lot of people worldwide. In addition, we offer some interesting benefits, what makes us a top employer company:

• Flexible entry hours and home office policy.
• Private medical insurance.
• Discount in our employee store.
• Wellness benefits.
• Christmas lot with several products.

What will your challenges be?

The main responsabilites are the following:

• Knowledge of the firm's values, news, product characteristics
• Achievement of established objectives and monitoring of KPIs.
• Advise, sell products with excellent service following the firm's established protocols, and create a unique, exclusive moment with the brand, to achieve sales objectives, being part of the customer experience.
• Be an Isdin ambassador and provide a unique and unforgettable shopping experience at all times
• Attract new clients to the firm, increase loyalty and brand awareness among consumers
• Control and implement visibility and merchandising established by the brand and maintain the signature image.
• Proactively participate in the process of POS activities: stock control, inventory, stock by category in order to maximize sales
• Generate a good relationship with the teams and those responsible for the point of sale
• Complete the requested reports and reports correctly and complying with the established dates
• Check the stock and materials necessary to carry out the promotional action and animations

Are you the one we are waiting for?

• Experience: More than 3 years in a similar role.
• Education: University Degree is a plus.
• Others: Training in cosmetics and makeup

At ISDIN, we care above all about the talent you bring. That is why, throughout the recruitment process, we will respect the principle of equal opportunities, refrain from any kind of discriminatory attitude while always fostering our respect for people.