Shopify E-Commerce Manager
Job Type: Full-time / Remote • Work Hours: PST
Key Responsibilities
- Shopify Store Management: Manage, maintain and optimize the Shopify store, including product setup, categorization, pricing and merchandising.
- Product Data & Audits: Ensure product data accuracy, including descriptions, images, tags, variants, and inventory across all sales channels.
- Promotions & Campaign Execution: Set up and manage promotions, discount codes, and sales events.
- Third-Party Channel Syncing: Sync and manage product feeds across TikTok, Meta (Facebook & Instagram), Google Shopping, and other marketplaces.
- Product Tag & Category Optimization: Implement and maintain product tagging strategies to enhance searchability and filtering.
- NetSuite Product Management: Manage product data, pricing updates, and inventory syncing within NetSuite for seamless e-commerce operations.
- Performance Audits & Reporting: Regularly audit product performance, pricing, and promotions; provide reports with actionable insights to improve sales and efficiency.
- Collaboration with Marketing & Merchandising: Work closely with marketing, design, and merchandising teams to execute promotional strategies effectively.
- SEO & Product Descriptions: Optimize product listings for search visibility and conversion, leveraging SEO best practices.
- Automation & Process Improvement: Identify opportunities to automate workflows and improve efficiency in product management and promotions.
- Customer & Sales Support: Assist in resolving product-related issues, ensuring a seamless customer experience.
Requirements
- C1 English Level
- Proven experience managing Shopify stores, including product and order management.
- Experience managing product feeds across TikTok, Meta (Facebook & Instagram), Google Shopping, and other marketplaces.
- Strong knowledge of e-commerce best practices, digital marketing, and site optimization.
- Proficiency in NetSuite or other ERP systems for product and inventory management.
- Familiarity with analytics tools, like Google Analytics, to track performance and inform decision-making.
- Excellent attention to detail, communication, and organizational skills.