Servicenow Developer

JR Spain; Bilbao; Presencial; EUR 40.000 - 60.000; Jornada completa

Descripción de la vacante

A global consulting firm in Bilbao is seeking a ServiceNow Developer with over three years of experience in the ServiceNow platform. The role involves customizing ITSM workflows, integrating systems using APIs, and enhancing service management processes. Candidates should possess official ServiceNow certifications and be fluent in English and Spanish. The firm offers flexible working options and a strong focus on professional development.

Servicios

Flexible policies

Company-paid certifications

Private health insurance

Formación

• Minimum 3 years of hands-on experience with ServiceNow.
• Experience integrating ServiceNow with external systems using APIs.
• Official ServiceNow certifications in relevant modules.

Responsabilidades

• Implement and customize ITSM workflows in ServiceNow.
• Configure and integrate customer service management workflows.
• Utilize ITOM capabilities for infrastructure management.

Conocimientos

ServiceNow platform knowledge

API integration (REST and SOAP)

Official ServiceNow certifications

Effective communication

Analytical skills

High level of English and Spanish (C1)

Responsibility and objective focus

Herramientas

Python programming

Descripción del empleo

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Take your career to the next level with Amaris Consulting as a ServiceNow Developer. Become part of an international team, thrive in a global group with €800M turnover and 1,000+ clients worldwide, and an agile environment by planning the kickoff and follow-up on projects. Join Amaris Consulting, where you can develop your potential and make a difference within the company.

Must Have:

• +3y knowledge and hands-on experience in the ServiceNow platform, with special focus on ITSM, CSM, and ITOM modules.
• Proven experience integrating ServiceNow with external systems using APIs (REST and SOAP) for data synchronization and workflow enhancement.
• Official ServiceNow certifications in at least one of the mentioned modules (ITSM, CSM, ITOM).
• High ability to communicate effectively both orally and documented.
• Analytical skills, synthesis, and critical thinking.
• High level of spoken and written English and Spanish (C1 or similar).
• Ability to take responsibility and focus on meeting objectives.

? WHAT WILL YOU DO? ?

• Implement and customize workflows, incidents, problems, changes, request management, and service catalogs within the ITSM module.
• Configure and customize case management modules, self-service portals, customer service workflows, and integrate with third-party tools within the CSM module.
• Utilize ITOM capabilities for Discovery, Event Management, Orchestration, and integration with external systems for automation and proactive infrastructure and operations management.
• Integrate ServiceNow with external systems using APIs (REST and SOAP) for data synchronization and workflow enhancement.
• Develop custom integrations using Python programming.
• Implement automated workflows using ServiceNow Flow Designer.
• Communicate effectively both orally and documented.
• Apply analytical skills, synthesis, and critical thinking to solve problems.
• Manage projects and take responsibility for meeting objectives.

? WHY US? ?

Join our dynamic team of talented individuals and experience a world of growth and opportunities. Here's what we offer:

• Grow rapidly with a tailored career path and salary evaluation. 70% of our senior leaders started at entry level.
• Enhance your skills through our Tech Academy catalog, Udemy E-learning Platform, Languages Sessions, webinars, and workshops.
• Take charge of your training with an annual personal budget and company-paid certifications.
• Enjoy flexible policies, remote work options, and fantastic social benefits like transit and restaurant tickets, kindergarten support, and private health insurance.
• Benefit from our WeCare program, supporting employees in critical situations.
• Unleash your full potential, both professionally and personally.

Amaris Consulting is proud to be an equal-opportunity workplace. We are committed to promoting diversity within the workforce and creating an inclusive working environment. For this purpose, we welcome applications from all qualified candidates regardless of gender, sexual orientation, race, ethnicity, beliefs, age, marital status, disability, or other characteristics.