Service - VIP LOUNGE

DO & CO AG; Madrid; On-site; EUR 17,000 - 28,000; Full time

Benefits offered by this job

On-site meals

Career development opportunities

Job summary

DO & CO AG is seeking Waiters/Waitresses to join the VIP Emerald Lounge at Madrid Airport. Deliver exceptional service to travelers and help create memorable experiences in a premium lounge environment.

Fluency in Spanish and English, a professional appearance, and flexibility to work fixed shifts (5:15 AM – 11:45 PM) or varying schedules, including weekends, are required. On-site role within a global hospitality leader.

Qualifications

• Experience in upscale gastronomy or premium hospitality.
• Fluency in Spanish and English required.
• Professional appearance and attitude.
• Fixed morning or afternoon shifts 5:15 AM – 11:45 PM.
• Flexible to work various shifts, including weekends and holidays.
• On-site role.

Responsibilities

• Ensure a smooth process and an excellent guest experience at the highest level
• Oversee food presentation, monitor quality, and replenish items as needed.
• Coordinate with the rest of the team to ensure the smooth running of the lounge and deliver an outstanding guest experience.
• Maintain the quality, cleanliness, and presentation standards expected of a premium service

Skills

Bilingual Spanish/English

Professional appearance

Customer service experience

Job description

Job Description

Are you passionate about hospitality and enjoy delivering excellent service? We are looking for Waiters/Waitresses to join our VIP Emerald Lounge at Madrid Airport. If you would like to be part of a dynamic team and help create memorable experiences for travellers from all over the world, we would love to hear from you.

What distinguishes you?

• Ensure a smooth process and an excellent guest experience at the highest level
• Responsibility for the ongoing development of our quality, service and hospitality standards
• Oversee food presentation, monitor food quality and condition, and replenish items as needed.
• Coordinate with the rest of the team to ensure the smooth running of the lounge and deliver an outstanding guest experience.
• Maintain the quality, cleanliness, and presentation standards expected of a premium service

Company Description

DO & CO is one of the world’s leading premium hospitality and catering companies and operates with over 17,000 employees in more than 20 countries. DO & CO is represented in Spain, Austria, Türkiye, Germany, England, Italy, Poland, South Korea and the USA. As an international company, we offer a wide range of career and development opportunities and promote talent across national borders. Our goal is to make every visit an exceptional experience by combining high-quality cuisine, personalised attention, and impeccable service.

Qualifications

What are we looking for?

• Experience in upscale gastronomy, luxury hotel industry or a premium hospitality environment
• Fluency in both Spanish and English is an essential requirement for this position.
• Professional appearance and attitude
• Availability to work fixed morning or afternoon shifts within the following time range: 5:15 AM – 11:45 PM.
• Flexibility to work various shifts, including early mornings, evenings, weekends, and holidays as required.
• On-site role

Additional Information

We believe that our employees are the driving force behind our success, and we strive to create a positive and supportive working environment. As a member of our team, you will have access to a range of benefits, including:

• Save money and time with On-Site Free Meals
• A business where you can have a real impact, we’re not afraid of new ideas!
• Genuine career development opportunities, both nationally and internationally
• The opportunity to work with and represent one of the most innovative players in the luxury global gourmet entertainment market