Service Owner - Project Manager (full remote)

Fluendo; Barcelona; A distancia; EUR 45.000 - 65.000; Jornada completa

Descripción de la vacante

A multimedia technology company in Barcelona is seeking a Service Owner - Project Manager to lead a multidisciplinary team. The role involves managing the service delivery lifecycle, ensuring quality deliverables, and balancing business needs with technical constraints. Ideal candidates will have experience in project management and Agile practices. This position offers the opportunity to work on innovative multimedia projects and drive continuous improvement within the team.

Formación

• Experience leading multidisciplinary teams in a project management role.
• Strong understanding of Agile methodologies.
• Ability to balance business needs with technical constraints.

Responsabilidades

• Lead and manage a multidisciplinary team for on-time delivery of service.
• Supervise the service delivery lifecycle from inception to closure.
• Define operational requirements and monitor compliance with service agreements.

Conocimientos

Agile practices

Cross-functional team leadership

Project management

Conflict resolution

Descripción del empleo

This role is for a Service Owner - Project Manager to join the Product team, responsible for the strategy, roadmap, and feature definitions of the company's products. The core mission is to manage demand from different business units, balancing business needs with technical constraints.

A service is defined as any multimedia project (like guidance, staff augmentation, or bug fixing) that leverages the company's expertise in multimedia technologies and GStreamer.

Key Responsibilities

As a Service Owner, you will lead and manage a multidisciplinary team to ensure the on-time delivery of value. The main responsibilities are:

• Delivery & Consulting Ownership: Supervise the service delivery lifecycle from inception to closure, ensuring quality deliverables and managing client expectations and conflicts

• Squad Management: Lead, motivate, and guide a multidisciplinary team on Agile practices and self-organization. You will drive continuous improvement through retrospectives, eliminating waste, and promoting the use of AI tools. You'll also facilitate conflict resolution.

• Operational Management: Define requirements and content generation. Translate the Technical Product Manager's vision into operational criteria, prioritize tasks based on business needs vs. technical constraints, and monitor compliance with service agreements. You must also deliver weekly team performance data and insights to the Product Manager and the Business Unit Manager.