Service Office Administrator & Support

Oliver Wyman; Madrid; Presencial; EUR 30.000 - 45.000; Jornada completa

Descripción de la vacante

A management consulting firm in Madrid seeks an Office Services Administrator to ensure smooth office operations, manage facilities, oversee procurement, and support internal events. The ideal candidate will possess strong organizational and problem-solving skills, along with proficiency in Spanish and English. This role plays a crucial part in fostering a collaborative work environment while addressing operational needs effectively.

Formación

• Ability to manage multiple tasks and priorities effectively.
• Proficient in verbal and written communication in Spanish and English.
• Problem-solving skills to identify issues and develop solutions.

Responsabilidades

• Oversee all aspects of office facilities.
• Handle procurement of office supplies.
• Support planning and execution of internal events.
• Collaborate with internal teams to address operational needs.
• Assist in administrative support tasks as requested.

Conocimientos

Organisational skills

Problem-solving

Time management

Verbal communication in Spanish

Verbal communication in English

Technical proficiency

Herramientas

OS software

Procurement systems

Health and safety compliance tools

Descripción del empleo

Oliver Wyman, a business of Marsh McLennan (NYSE : MMC), is a management consulting firm combining deep industry knowledge with specialized expertise to help clients optimize their business, improve operations and accelerate performance. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses : The Office Services Administrator ensures the smooth and efficient operation of office services and facilities, proactively anticipating and resolving operational needs while maintaining strong relationships with internal clients and external vendors.

Facilities Management : Oversee all aspects of office facilities for the Madrid office, taking initiative to address issues proactively and ensure a fully operational and safe workspace, promptly resolving facilities-related issues and ensuring a positive work environment for all colleagues.

Develop and maintain strong, trust-based relationships with vendors, ensuring consistent service quality and escalating issues to the Office Services Manager when necessary.

the issuance, renewal, and deactivation of access cards for employees, contractors, and visitors.

Procurement and Resource Management : Handle procurement of office and pantry supplies, taking ownership of inventory management to ensure resources are available, used efficiently, and managed cost-effectively.

Mailroom Operations : Handling incoming and outgoing mail, including packages and courier shipments

In-House Event Support and Logistic Management : Supporting the planning and execution of internal events held within the office. Includes managing all logistical aspects such as room bookings, set up and breakdown of event spaces, and coordinating with catering services to provide food and beverages. Operational Support : Providing insights on office operations, taking initiative to identify opportunities for service delivery improvements and operational efficiencies.

Collaborate with Internal Teams : Work closely with internal teams at all levels, ensuring effective communication and support for their operational needs, while fostering a cooperative and positive working environment.

Book meeting rooms and ensure their logistics including general set up / clean-up of rooms, catering requests, liaising with Technology Services for audio and video conferencing requests. Assisting in the New hires training introducing the OS departments and procedures and be POC for any office related question.

Assisting in other administrative support tasks, as requested by the management.

Organisational and Time Management Skills : Ability to manage multiple tasks and priorities effectively to ensure smooth office operations.

Proficient in verbal and written communication (Spanish and English), fostering a collaborative and supportive work environment as well as positive relationships with colleagues, vendors and visitors.

Problem-Solving and Adaptability : Proficiency in identifying issues proactively and developing practical solutions to enhance office operations and resolve facilities-related challenges while adapting to changing circumstances.

Technical Proficiency : Familiarity with OS software, procurement systems, and health and safety compliance tools, as well as basic IT troubleshooting skills.

We push ourselves hard to deliver excellence, but we also work to extract the maximum benefit from the flexibility of a project-based business.