Service After Sales Intern (m/f/d)

Nordex Group; Noáin; Presencial; EUR 7800 - 12.000; Jornada completa

Descripción de la vacante

Nordex Group in Navarra is offering a Services Aftersales-Sales Technician Intern position. You will assist in configuring references, costs, margins, and terms, monitor requests and quotations, and help coordinate deliveries and invoicing.

You should be pursuing or recently completed a Bachelor's or Master's in Engineering, Business, Economics or related field; fluent English (C1); strong analytical and communication skills; able to work both independently and in a team; Excel skills are a plus.

Formación

• Currently pursuing or recently completed Bachelor's or Master's degree in Engineering, Business Administration, Economics, or related field.
• Advanced level of English (C1) required.
• Previous internship or work experience desirable.
• Strong analytical skills to manage and interpret data.
• Excellent communication, organizational, and stakeholder management skills.
• Proactive, detail-oriented and able to work in a dynamic international environment.
• Ability to manage multiple tasks independently and in a team.
• Proficiency in Microsoft Office, especially Excel, is a plus.

Responsabilidades

• Supporting Aftersales Services portfolio setup and configuration of references, costs, margins, and terms.
• Monitoring customer requests, quotations, POs, conversion ratios and KPIs to support growth.
• Coordinating deliveries, invoicing, and customer follow-up; analyze satisfaction surveys for improvements.
• Maintaining product databases with cost, lead times, risks, and supplier data.
• Updating business databases daily to support quotations, workload planning, and reporting.
• Collaborating with suppliers and cross-functional teams to ensure data accuracy.

Conocimientos

English (C1)

Analytical skills

Communication skills

Organizational skills

Stakeholder management

Independent & teamwork

Excel

Educación

Bachelor's or Master's in Engineering, Business Admin, Economics, or related field

Herramientas

Microsoft Office / Excel

Descripción del empleo

My Tasks

As part of our growth, we are hiring a Services Aftersales-Sales Technician Intern(m/f/d). The main tasks and responsibilities will be as follows:

• Supporting the management and setup of the Aftersales Services portfolio, ensuring the correct configuration of references, product costs, proposed margins, and contractual terms and conditions
• Monitoring customer requests, quotations submitted, purchase orders received, conversion ratios, and key performance indicators to support business development and operational efficiency
• Assisting in the coordination of deliveries, invoicing activities, and customer follow-up processes, including the analysis of customer satisfaction surveys and identification of improvement actions
• Maintaining and updating product databases with accurate information on costs, delivery lead times, risks, and supplier data, in alignment with global framework agreements and company standards
• Managing and updating business databases on a daily basis to support quotation activities, workload planning, order registration, and operational reporting
• Collaborating with suppliers, cross-functional teams, and global functions to ensure data accuracy and support continuous improvement initiatives within the Aftersales department

My Profile

• Currently pursuing or recently completed a Bachelor's or Master's degree in Engineering, Business Administration, Economics, or a related field
• Advanced level of English is required (C1)
• Previous internship or work experience is desirable
• Strong analytical skills with the ability to manage and interpret commercial and operational data
• Excellent communication, organizational, and stakeholder management skills
• Proactive, detail-oriented, and comfortable working in a dynamic international environment
• Ability to manage multiple tasks simultaneously and work effectively both independently and as part of a team
• Proficiency in Microsoft Office, especially Excel, is considered a plus

Your Benefits

In addition to the opportunity to make our world a little more sustainable, we offer you:

• Some offers may vary by location

Nordex adheres to a policy of equal employment opportunity. All employment decisions are made without regard to religion, age, sex, color, national origin, handicap, or other protected class and are in full compliance with all federal and state laws.