Senior Technical Services Engineer

Unilumin; Madrid; On-site; EUR 38,000 - 52,000; Full time

Job summary

Unilumin in Spain is seeking a hands-on After-Sales Engineer to support LED display customers across Spain. You will troubleshoot, repair, and train partners on installation and operation.

The role requires a degree in Electronic Engineering or Mechatronics, 1-3 years of post-sales experience with LED displays (P0.9 or smaller pitch preferred), and strong English for daily work. Travel to client sites will be required.

Qualifications

• Hands-on after-sales service and repair of LED displays.
• Experience with P0.9 or smaller pitch displays is preferred.
• Proficient in operating mainstream control systems.

Responsibilities

• Technical support & repair for LED displays, including on-site and remote assistance.
• Perform on-site surveys, prepare installation quotes, and manage full installation, debugging and delivery.
• Provide training and demos to partners and clients on installation and troubleshooting.
• Prepare service quotations and follow up on service execution and payment collection.

Skills

LED display systems

Electrical troubleshooting

English proficiency

Education

Electronic Engineering or Mechatronics degree

Tools

Nova control system

Colorlight

Job description

Job Title: LED Display After-Sales Engineer (Spain)

Location: Spain (with travel) | Type: Full-time

About the Role:

We are looking for a hands-on and technically skilled After-Sales Engineer to join our team in Spain. You will play a crucial role in ensuring client satisfaction by providing top-tier technical support, troubleshooting, and training for our cutting-edge LED display solutions.

Key Responsibilities:

• Technical Support & Repair: Handle online and on-site troubleshooting for LED displays. Conduct RMA repairs at our Spanish office and resolve quality issues reported by customers.
• Project Execution: Perform on-site surveys, prepare installation quotes, and manage the full installation, debugging, and final delivery of projects.
• Training & Demos: Provide technical training to partners and clients on installation and troubleshooting. Maintain showroom samples and set up demo screens for client presentations.
• Service Management: Prepare service quotations for paid requests and follow up on service execution and payment collection.

What We Are Looking For:

• Educational Background: Degree in Electronic Engineering, Mechatronics, or a related field.
• Experience: 1-3 years of hands-on experience in after-sales service, repair, and debugging of LED displays. Experience with P0.9 and smaller pitch displays is highly preferred.
• Technical Skills: Proficient in operating mainstream control systems (e.g., Nova, Colorlight).
• Language: Professional proficiency in English (required for daily work).
• Bonus Points: Experience in technical training or large-scale training programs is a plus.
• Mobility: Willingness to travel for on-site projects and support.

Why Join Us?

• Work with advanced LED display technology in a growing market.
• Competitive salary and a supportive international team environment.
• Opportunities for professional growth and skill development.