Senior ServiceNow Product Leader, APM & ESM

Swiss Re; Madrid; Híbrido; EUR 60.000 - 100.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Hybrid work model

Performance-based annual bonus

Competitive salary

Descripción de la vacante

Swiss Re is seeking a Senior Product Analyst in Madrid to partner with the Product Owner and lead the evolution of the ServiceNow APM portfolio. You will drive strategic initiatives, define data models, dashboards, and KPIs while ensuring governance, security, and architectural standards across a complex ServiceNow landscape.

With a strong background in APM, SOPM, SACM and enterprise IT, you will work with stakeholders and DevOps teams to translate business needs into scalable solutions.

Formación

• Extensive experience in enterprise IT, including at least six years specialising in the ServiceNow platform.
• Proven experience in large, complex, and highly integrated ServiceNow environments.
• Strong background in Application Portfolio Management (APM), Policy Exception Management, Software Portfolio Management (SOPM), and Service Asset and Configuration Management (SACM).
• Demonstrated ability to drive strategic initiatives end to end while remaining hands-on in delivery.

Responsabilidades

• Serve as a senior product and platform expert for ServiceNow APM and related capabilities, including GRC, SOPM and SACM.
• Contribute to product strategy, roadmaps and backlog prioritisation, aligning platform evolution with business objectives, architectural standards and emerging capabilities.
• Identify, evaluate and integrate AI capabilities into ServiceNow solutions to deliver measurable business value while meeting architecture, governance and security standards.
• Design and lead end-to-end ServiceNow solutions and complex platform initiatives, ensuring scalability, maintainability and long-term architectural sustainability.
• Define dashboards, KPIs and analytics to enable data-driven portfolio and application lifecycle decisions.

Conocimientos

ServiceNow APM

Enterprise architecture

Stakeholder management

Data analytics

GRC SOPM SACM knowledge

Herramientas

ServiceNow

Descripción del empleo

Swiss Re is seeking a Senior Product Analyst in Madrid to partner with the Product Owner and lead the evolution of the ServiceNow APM portfolio. You will drive strategic initiatives, define data models, dashboards, and KPIs while ensuring governance, security, and architectural standards across a complex ServiceNow landscape.

With a strong background in APM, SOPM, SACM and enterprise IT, you will work with stakeholders and DevOps teams to translate business needs into scalable solutions.