Senior Service Delivery Manager - Enterprise AV Lead Madrid

EOS IT Company; Madrid; Presencial; EUR 60.000 - 80.000; Jornada completa

Descripción de la vacante

A leading global technology firm is seeking a Service Delivery Manager in Madrid to lead onsite teams delivering enterprise AV services. The role involves managing team performance, collaborating with clients, and ensuring operational excellence. Ideal candidates should have over 5 years of experience in AV service management. The position is full-time and onsite, focusing on strategic leadership and service improvement.

Formación

• 5+ years managing technical teams delivering enterprise AV services.
• Experience with service governance and process improvement.
• Strong understanding of conferencing platforms.

Responsabilidades

• Lead account development and exceed client expectations.
• Oversee team performance management.
• Facilitate service reviews with stakeholders.

Conocimientos

Team leadership

AV systems knowledge

Analytical skills

Communication

Negotiation skills

Descripción del empleo

A leading global technology firm is seeking a Service Delivery Manager in Madrid to lead onsite teams delivering enterprise AV services. The role involves managing team performance, collaborating with clients, and ensuring operational excellence. Ideal candidates should have over 5 years of experience in AV service management. The position is full-time and onsite, focusing on strategic leadership and service improvement.