Senior Sap Sd Consultant — Internacional, Crecimiento

Stratesys; Madrid; Híbrido; EUR 70.000 - 100.000; Jornada completa

Descripción de la vacante

Kyndryl in Madrid seeks an SAP SRE focused on HANA and R/3 to guarantee reliability and operation of mission-critical SAP environments. You will manage incidents, drive resiliency improvements, and collaborate across teams in a hybrid setting.

Lead technical incident management, design high availability and disaster recovery solutions, monitor SLIs/SLOs, and support customers under pressure with proactive, service-oriented delivery.

Formación

• Advanced administration of SAP HANA.
• Technical operation of SAP R/3 / ECC / S/4HANA.
• Experience with HANA Cockpit and SAP troubleshooting.
• Knowledge of High Availability and Disaster Recovery.
• Experience with RCA analysis.

Responsabilidades

• Guarantee availability, stability and performance of SAP HANA and SAP R/3 environments.
• Lead incident management and troubleshooting of critical issues.
• Coordinate incident response and perform RCA.
• Design and operate HA and DR solutions for SAP services.
• Define and monitor SLIs/SLOs and alerts to preempt business impact.
• Collaborate with cross-functional teams including cloud and security.
• Document procedures and drive continuous improvement.

Conocimientos

SAP HANA

SAP R/3 / ECC / S/4HANA

Troubleshooting SAP

High Availability & DR

RCA

Linux

Herramientas

HANA Cockpit

Pacemaker / HA on Linux

Descripción del empleo

Partially Remote
Madrid, Spain
Full time
R-59938
Who We Are
At Kyndryl, we run and reimagine the mission‑critical technology systems that drive advantage for the world's leading businesses. We are at the heart of progress; with proven expertise and a continuous flow of AI‑powered insight, enabling smarter decisions, faster innovation, and a lasting competitive edge. For our people‑Kyndryls‑that means doing purposeful work that powers human progress. Join us and experience a flexible, supportive environment where your well‑being is prioritized and your potential can thrive.
The Role
Buscamos un/a SRE SAP HANA & SAP R/3 con una fuerte orientación a cliente, liderazgo técnico y mentalidad proactiva, que se responsabilice de la fiabilidad, estabilidad y operación de entornos SAP mission critical
La persona seleccionada tendrá un rol clave garantizando la disponibilidad de los sistemas SAP como servicio crítico de negocio , participando activamente en la gestión de incidentes, la mejora continua y la reducción de riesgos operativos.

Responsabilidades

• Garantizar la disponibilidad, estabilidad y rendimiento de entornos SAP HANA y SAP R/3
• Operación técnica avanzada y troubleshooting de incidencias críticas en entornos productivos.
• Liderar técnicamente la gestión de incidentes críticos, coordinación durante crisis y elaboración de RCA.
• Diseñar y operar soluciones de Alta Disponibilidad y Disaster Recovery, asegurando la resiliencia del servicio.
• Definir y monitorizar SLIs/SLOs, alertas y degradaciones para anticipar impactos en negocio.
• Colaborar de forma transversal con equipos funcionales, cloud, seguridad e infraestructuras.
• Documentar procedimientos, lecciones aprendidas y mejoras continuas orientadas a fiabilidad y automatización.
• Actuar como referente técnico y punto de contacto en situaciones de alta presión con clientes internos y/o externos.

Who You Are

Requisitos técnicos imprescindibles

• Administración avanzada de SAP HANA .
• Operación técnica de SAP R/3 / ECC / S/4HANA .
• Uso de HANA Cockpit .
• Troubleshooting SAP
• Alta Disponibilidad y Disaster Recovery :
• HANA System Replication
• Pacemaker / HA sobre Linux
• Gestión de incidentes críticos y análisis de causa raíz (RCA).
• Linux avanzado (SLES / RHEL).

Soft skills clave

• Trato directo con cliente con comunicación clara y estructurada , incluso en situaciones de presión.
• Liderazgo técnico durante incidentes y situaciones críticas.
• Alta proactividad , anticipando problemas y proponiendo mejoras antes de que impacten al negocio.
• Fuerte orientación a servicio y fiabilidad , entendiendo SAP como plataforma crítica.
• Capacidad de trabajo colaborativo con equipos multidisciplinares.
• Habilidad para explicar conceptos técnicos a perfiles no técnicos .
• Mentalidad de ownership end-to-end sobre la estabilidad del servicio.
• Enfoque en documentación clara y mejora continua.

Experiencia valorable

• Entornos SAP en AWS y/o Azure .
• Experiencia con SAP Focused Run, Solution Manager y HANA Cockpit .
• Performance tuning en SAP HANA.

Being You
The "Kyn" in Kyndryl means kinship, which represents the strong bonds we have with each other, our customers and our communities. We focus on ensuring all Kyndryls feel included and we welcome people of all cultures, backgrounds, and experiences. Even if you don't meet every requirement, we encourage you to apply. We believe in growth, and we're excited to see what you can bring. At Kyndryl, employee feedback has told us that our number one driver of employee engagement is belonging. That sense of belonging - being a valued, respected, trusted member of the team - is fundamental to our culture and fueling great experiences for our customers. This dedication to welcoming everyone into our company means that Kyndryl gives you the ability to thrive and contribute to our culture of empathy and shared success. That's The Kyndryl Way.

What You Can Expect
Your career with us isn't just a job-it's an adventure with purpose. We offer a dynamic, hybrid-friendly culture that supports your well‑being and empowers you to grow. Our Be Well programs are thoughtfully designed to support your financial, mental, physical, and social health-because we know that when you feel your best, you do your best.
From your very first day, you'll dive into impactful work that powers the systems our customers rely on every day. You won't just contribute-you'll make a difference, tackling meaningful projects that sharpen your skills and fuel your growth.
We're here to champion your journey. With powerful tools to chart your career path, personalized development goals aligned with your ambitions, and continuous feedback to keep you inspired and on track, you'll have everything you need to thrive and evolve. You'll develop in-demand skills to grow your career and achieve your ambitions with access to cutting‑edge