Senior SAP Program Manager

Making Science; Madrid; Híbrido; EUR 60.000 - 90.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Indefinite contract

Competitive salary

Performance-based bonus

Restaurant ticket

Transportation ticket

Day Care Ticket

Medical Insurance

Language training

Vacation days and holidays

Flexible hours and one day work from/­

Descripción de la vacante

Making Science is seeking an experienced Program Manager to lead SAP S/4HANA and SuccessFactors rollouts across international markets. You will own governance with external providers, centralize requests in Jira, and coordinate with Finance, PMO and global subsidiaries.

We value 5–8 years in program management, Jira expertise, and fluent English (C1). The role offers an indefinite contract, competitive salary, and a hybrid work model with opportunities for global collaboration.

Formación

• 5 to 8 years of experience as a Program Manager.
• Advanced hands-on experience with Jira (Kanban/Scrum boards, workflows, backlog management, capacity metrics).
• Fluent English (C1), required for daily interaction with global subsidiaries.

Responsabilidades

• Act as the single point of contact between Finance and People & Culture stakeholders and external providers supporting SAP S/4HANA and SuccessFactors Public Cloud.
• Centralize, document and prioritize all incoming requests in Jira, ensuring a clean and visible backlog.
• Assess resource capacity to prioritize developments and projects, escalating constraints to Management.
• Triage urgent incidents affecting financial closings or business continuity, coordinating with Seidor and other providers.
• Lead requirements gathering with business stakeholders and evaluate proposals from vendors, overseeing delivery from UAT through go-live.
• Lead international rollouts of SAP S/4HANA and SuccessFactors to new countries, certifying migration of historical data with Finance teams.
• Evaluate new third-party tools and vendors for SAP S/4HANA or SuccessFactors integration.
• Coordinate with Corporate Systems, Integrations and PMO teams to assess impact of changes across the IT ecosystem.
• Own governance relationship with external providers, leading SLA and incident management reviews with stakeholders and vendors.

Conocimientos

Jira

Jira Service Management

Fluent English

Descripción del empleo

Making Science is an international digital acceleration company with over 1,200 experts across 15 markets, including Spain, Portugal, Mexico, Colombia, France, Italy, the UK, Ireland, Sweden, Denmark, Norway, Finland, Germany, Georgia, and the USA. As a proud consulting partner of Local Planet — the world’s premier network of independent media agencies — we deliver a suite of digital, technology, and performance marketing services to a global clientele. Our expertise spans digital marketing and MarTech, software and cloud solutions, artificial intelligence, and SaaS, all underscored by a relentless pursuit of innovation.

Making Science was ranked 15th in the FT1000: Europe's Fastest-Growing Companies 2023. Committed to making a positive impact, Making Science actively engages in various ESG initiatives. We’ve joined forces with the Climate Pledge, the United Nations Global Compact, and Pledge1%, dedicating resources and efforts to support non-profit organizations. Through these endeavors, we are committed to driving meaningful change for a brighter, more sustainable future.

As part of its commitment to innovation, Making Science offers its clients end-to-end capabilities required for consulting, development, integration, and maintenance of advanced IT solutions. Our global network of delivery hubs not only fosters job growth but also serves as an incubator for cultivating top-tier tech talent, fueling projects that accelerate transformation and modernisation.

Our team is composed of digital native professionals, who have a wide knowledge in the different stages and disciplines of the digital transformation: Digital Strategy, Infrastructures, Software Development, Creativity and UX/UI Design, Digital Marketing, and Big Data.

Making Science is People Centric, and we actively bet on our employees! We believe that they are the key to any successful business, and therefore, our greatest asset. We strive to provide daily learning opportunities for those who work with us and their colleagues. It is also really important that they enjoy what they do, and have positive experiences. We want our employees to feel proud of their accomplishments, and that they belong to a company that is in constant growth, because each person’s contribution is essential to achieve our success.

We believe in the power of diversity and the value of inclusion. At Making Science, our unique experiences, backgrounds, and perspectives are what drive our innovation and success. We are dedicated to providing an equitable hiring process and an inclusive work environment where all individuals are respected and feel they belong. Join us and bring your whole self to work!

We are a corporate department that manages the global information technology systems. We work very close to the PMO department, which defines formal processes that combine all business systems tools. The daily tasks include choosing and adopting or designing and developing the tools that support the company business core. We also support the whole company in day-to-day operations regarding our tools and processes, including training when it is needed.

We do not manage only the different tools but the development of the integrations between the third-party cloud services we use. We are in a continuous innovation environment, searching for new systems that improve the Making Science software platform and managing project implementations.

We are a team that is eager to grow and do things the right way, 100% aligned with our corporate values, where we face the challenge of being "Customer and People Centric" every day.

What we’d like you to do

• Act as the single point of contact between Finance and People & Culture stakeholders and the external providers supporting SAP S/4HANA and SuccessFactors Public Cloud.
• Centralize, document and prioritize all incoming requests (enhancements, incidents and rollouts) in Jira, ensuring a clean and visible backlog.
• Assess resource capacity to prioritize which developments and projects move forward, escalating constraints to Management to support informed decision-making.
• Triage urgent incidents affecting financial closings or business continuity, coordinating immediate resolution with Seidor and other providers.
• Lead requirements gathering with business stakeholders and evaluate functional, technical and cost proposals from vendors, overseeing delivery from UAT through go-live.
• Lead international rollouts of SAP S/4HANA and SuccessFactors to new countries, including certifying the migration of historical financial data with Finance teams.
• Evaluate new third-party tools and vendors to be connected to SAP S/4HANA or SuccessFactors, ensuring technical compatibility and scalability.
• Coordinate with the Corporate Systems, Integrations and PMO teams to assess the impact of changes across the wider IT ecosystem, and align change management and communication plans.
• Own the governance relationship with external providers, leading periodic SLA and incident management follow-up sessions with country stakeholders and vendors.

What we’d like you to bring

Must have:

• 5 to 8 years of experience as a Program Manager.
• Advanced hands-on experience with Jira (Kanban/Scrum boards, workflows, backlog management, capacity metrics) and Jira Service Management.
• Fluent English (C1), required for daily interaction with global subsidiaries.

Nice to have:

• Experience managing SAP programs/projects (S/4HANA Cloud and SuccessFactors Public Cloud).
• Basic knowledge of financial terminology and concepts.
• Knowledge of S/4HANA modules (FI/CO, SD/MM) and Rollouts.
• Familiarity with SAP Activate, Agile/Scrum or PMBOK methodologies.
• Proven vendor management skills: evaluating, negotiating, prioritizing and holding external partners accountable to SLAs.
• SAP certifications (e.g. SAP Activate, S/4HANA or SuccessFactors) are a plus.

We’d love you to be:

• Methodical and highly organized, comfortable managing multiple parallel requests and priorities.
• Personable, building trust-based relationships with business stakeholders and providers.
• Accountable and ownership-driven, committed to solving, unblocking and closing tasks end-to-end.
• Calm under pressure, able to prioritize clearly during urgent incidents affecting financial closings or operations.
• Proactive, anticipating risks and bottlenecks before they escalated.
• Firm yet diplomatic, able to hold external providers accountable to commitments and SLAs without damaging the relationship.
• A structured thinker, able to translate complex business needs into clear, prioritizable requirements.
• Culturally adaptable, comfortable working with stakeholders and teams across different countries and working cultures.
• Autonomous with accountability, able to make prioritization calls independently while clearly communicating and justifying decisions to Management.

Perks of joining us

• We give you complete stability with an indefinite job contract.
• We offer a fixed salary according to your worth and experience, plus a performance based bonus.
• Get the most out of your salary with our Flexible Payment Plan (Restaurant Ticket, Transportation Ticket, Day Care Ticket, and Medical Insurance).
• Feedback is part of our day to day lives. We recognize a job well done through a continuous feedback model.
• The opportunity to meet our international team with our Ambassadors Program.
• We care about a healthy work-life balance. You can count on having flexible working hours and one day a week where you can work from home.
• You will never stop learning with us: subsidized training, free language classes, learning capsules, an e-learning platform, and many more.
• Pack your bags! You’ll have 23 vacation days, plus 24th, 31st of December and San Publicito are off, and we have afternoons off on the eve of national holidays.
• Work comfortably and follow your own style, because we don’t have a dress code.
• We know how to have a good time!
• Never go hungry with our free daily fruit and our vending machine card!
• Take a break on our terrace, play foosball, darts, or PlayStation
• Be a part of a young, adventurous, and professional team, with people you’ll grow fond of!