Senior Salesforce Service Delivery Lead

remoteo; Madrid; Presencial; EUR 70.000 - 90.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Flexible Schedule

Certifications plan

Home Office

Public transport ticket

Health insurance

Omega in action

Professional development

Descripción de la vacante

Omega CRM, a Merkle & Dentsu company, is seeking a Salesforce Service Lead in Madrid to drive delivery of assigned projects within time, cost, and quality constraints. You will lead pre-sales support, translate client needs into technical delivery, and supervise cross-functional teams to meet deadlines and budgets.

The role requires strong communication skills, Agile experience, and an English proficiency at B2/C1 level.

Formación

• Salesforce expertise with 4+ years in a consultant-like role within the Salesforce ecosystem.
• Proven experience in client-facing roles translating business requirements into technical solutions.

Responsabilidades

• Provide support in pre-sales tasks: solution design, estimation, planning, and assumptions.
• Share the client's vision, goals, and expectations with the service team.
• Allocate and supervise tasks for dedicated teams, managing assignments, vacations, and absences.
• Manage service progress to ensure deadlines, scope, and budget are met.
• Facilitate change requests with impacts on schedule and budget.

Conocimientos

Salesforce

Client liaison

Agile

Communication

English level

Descripción del empleo

Omega CRM, a Merkle & Dentsu company, is seeking a Salesforce Service Lead in Madrid to drive delivery of assigned projects within time, cost, and quality constraints. You will lead pre-sales support, translate client needs into technical delivery, and supervise cross-functional teams to meet deadlines and budgets.

The role requires strong communication skills, Agile experience, and an English proficiency at B2/C1 level.