Senior Quality Engineer - Customer Quality & Audits

Itasa; Andoain; Presencial; EUR 60.000 - 90.000; Jornada completa

Descripción de la vacante

Mativ is seeking a Senior Quality Engineer to act as the primary quality interface for customers in Medical, Healthcare, and Hygiene sectors. You will lead investigations, CAPA actions, and change management while collaborating with cross-functional teams to ensure continuous improvement and compliance with EDANA and automotive quality concepts.

We value a strong customer orientation, analytical mindset, and proven problem-solving skills.

Formación

• Bachelor’s Degree in Engineering, Quality Management, Materials Science, or a related technical discipline.
• Minimum of 5 years of experience in Customer Quality, Quality Engineering, or Quality Assurance within manufacturing or industrial environments.
• Experience with customers in Medical Devices, Healthcare, Hygiene, Personal Care, or other regulated industries.
• Proven experience managing customer complaints and leading structured problem-solving activities.
• Experience supporting and managing customer audits and change management.
• Knowledge of EDANA standards and automotive quality methodologies.

Responsabilidades

• Serve as the primary quality contact for customers in the Medical, Healthcare, and Hygiene sectors.
• Build and maintain strong customer relationships regarding quality performance and expectations.
• Lead investigations of customer complaints, claims, and non-conformities.
• Coordinate cross-functional teams to ensure timely and effective issue resolution.
• Lead Change Management activities related to products, specifications, raw materials, manufacturing processes, suppliers, and customer requirements.
• Plan, coordinate, and participate in customer audits and site visits.
• Drive quality improvement initiatives and monitor KPIs.
• Ensure compliance with EDANA standards and ISO/IATF quality requirements.
• Support new product development and project quality activities.

Conocimientos

8D Problem Solving

Root Cause Analysis

CAPA

FMEA

Statistical Analysis

Risk Assessment

EDANA standards

APQP

PPAP

MSA

SPC

IATF 16949

ISO 9001

Audit management

QMS

Educación

Bachelor’s Degree in Engineering

Herramientas

MS Office

Descripción del empleo

Mativ is seeking a Senior Quality Engineer to act as the primary quality interface for customers in Medical, Healthcare, and Hygiene sectors. You will lead investigations, CAPA actions, and change management while collaborating with cross-functional teams to ensure continuous improvement and compliance with EDANA and automotive quality concepts.

We value a strong customer orientation, analytical mindset, and proven problem-solving skills.