Senior Product Manager, Autonomous Conversational Banking

N26; Barcelona; Presencial; EUR 70.000 - 110.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Personal development budget

Work from home budget

Fitness & wellness discounts

Public transportation subsidies

Relocation package with visa support

Descripción de la vacante

N26 in Barcelona is seeking a Product Manager to own one high‑value capability within our Conversational Banking program, from discovery through delivery to measurable outcomes.

You will collaborate daily with engineering and applied AI teams to move journeys from answering to acting, ensuring safe, compliant, and customer‑centric automation across Europe.

This role offers global impact, a clear path to leadership, and a relocation package with visa support for those joining from abroad.

Formación

• Three or more years in product management, with at least one shipped product or major capability you owned end to end.
• Experience with AI powered, conversational or automation products — or a demonstrable, hands on understanding of how LLM based systems behave in production.
• Strong analytical fluency, comfortable defining metrics, working directly with data, and separating signal from vanity.
• Bias to evidence over opinion, and comfort operating with ambiguity in a fast moving programme.

Responsabilidades

• Own a capability area. Take full product ownership of a defined slice of the programme — for example a set of high volume client journeys or an agent facing capability — including its roadmap, delivery and outcomes.
• Ground everything in evidence. Lead discovery on the contact drivers behind your area, building problem statements from real client voice and operational data rather than assumption.
• Ship agentic capabilities. Work daily with engineering and applied AI teams to move journeys from answering to acting — safe, autonomous resolution with the right guardrails and escalation paths.
• Own your numbers. Instrument your area with resolution first metrics and the counter metrics that prove quality isn't traded for efficiency. You should be able to defend every figure you present.
• Work the interfaces. Collaborate with operations, service partners and peer product teams so that what you ship lands in the real workflows of agents and back office teams.
• Build for a regulated bank. Design compliance, auditability and client protection into every capability from the start.

Conocimientos

Product management

AI/LLM awareness

Data analysis

Regulatory familiarity

Descripción del empleo

N26 in Barcelona is seeking a Product Manager to own one high‑value capability within our Conversational Banking program, from discovery through delivery to measurable outcomes.

You will collaborate daily with engineering and applied AI teams to move journeys from answering to acting, ensuring safe, compliant, and customer‑centric automation across Europe.

This role offers global impact, a clear path to leadership, and a relocation package with visa support for those joining from abroad.