Senior Product Manager

Talantir; Madrid; Hybrid; EUR 39,000 - 73,000; Full time

Job summary

4finance is seeking a data-savvy analyst to own the customer journey and drive conversion and retention in a fast-paced, hybrid Madrid role. You will coordinate analytics from funnel to post-approval, document BRDs, and ensure alignment of technical solutions with the customer path.

Ideal candidates balance mathematical rigor with hands-on data skills (SQL, Python, BI tools) and fluency in English. Excel proficiency and exposure to Power BI are valued as well.

Qualifications

• Graduate with mathematics/technical background.
• Wants to develop in business analytics and also actively develop technical skills.
• SQL, Python, BI tools, Airflow, experience with DWH and large datasets.
• Understanding of event-based analytics, funnels, and conversion metrics.
• Fluent in English.
• Proficiency level in Excel.
• Desirable understanding of lending and financial management.
• Desirable experience in Power BI.
• Desirable experience in Python.

Responsibilities

• Funnel analysis, conversion tracking, and churn / drop-off analysis.
• Customer Journey Product Owner.
• Preparation and documentation of BRDs and functional requirements.
• Understanding how technical solutions are embedded into the customer journey.
• Managing the customer path from the first visit to the website or mobile app.
• Driving customers to complete the full application, pass all verification steps, and accept the loan offer after approval.
• Working with the eligible customer base for repeat loans.
• Developing communication flows to return customers to the loan application process and to support repeat disbursements.

Skills

SQL

Python

BI tools

Event-based analytics

Funnel analysis

Conversion metrics

English fluency

Excel proficiency

Data analytics

Education

Mathematics/technical background

Tools

Power BI

Airflow

Job description

For more than 15 years we have been providing fast and convenient financial solutions in a digital world. Leveraging automation and data-driven insights, 4finance provides convenient products in a responsible way. We offer various types of loans, designed to meet our customers’ needs.

At 4finance, we have an entrepreneurial mindset, strive for excellence, yet keep things simple. Our business is driven by leading edge technology and our talented people - the most important ingredient of our success. 4finance has created a supportive, rewarding and empowering environment, where employees can grow their talent. We are proud to have a global network of leading experts, who are driven by passion to deliver.We love what we do!

Responsibilities

This is a hybrid role that combines several functions:

• Funnel analysis, conversion tracking, and churn / drop-off analysis.
• Customer Journey Product Owner.
• Preparation and documentation of BRDs and functional requirements.
• Understanding how technical solutions are embedded into the customer journey.
• Managing the customer path from the first visit to the website or mobile app.
• Driving customers to complete the full application, pass all verification steps, and accept the loan offer after approval.
• Working with the eligible customer base for repeat loans.
• Developing communication flows to return customers to the loan application process and to support repeat disbursements.

Requirements

• Graduate with a mathematics/technical background
• You want to develop in the direction of business analytics, and also actively develop your technical skills
• SQL, Python, BI tools, workflow orchestration (e.g. Airflow), experience working with DWH and large datasets.
• Understanding of event-based analytics, funnels, and conversion metrics.
• Fluent in English.
• Proficiency level in Excel
• Desirable is understanding of lending and financial management
• Desirable experience in Power BI
• Desirable experience in Python

We are offering

• An opportunity to work in an international company within a dynamic, competitive, and fast-paced industry
• Involvement in challenging projects where your contributions will have a tangible impact
• A supportive and collaborative team environment with great colleagues
• A competitive monthly salary, based on experience, education, and competencies