Senior Product Designer: Onboarding & Activation

Greenhouse Software, Inc.; Alcoy; Hybrid; EUR 60,000 - 90,000; Full time

Benefits offered by this job

Competitive Starting Salary

Annual discretionary bonus

Dedicated Mentorship

Cutting-Edge Technology

Clear, Accelerated Career Progression

Dynamic & Supportive Culture

Generous Benefits Package

Central London Office

Job summary

Ebury Valencia Office is seeking an experienced Product Designer to shape onboarding and activation experiences for businesses using Ebury’s platform. You will own end-to-end design across onboarding and verification journeys, collaborating with Product, Engineering, Data and Compliance to deliver intuitive, compliant experiences.

Strong fintech or regulated-environment portfolios and the ability to balance user needs with business goals are essential.

Qualifications

• Relevant professional experience within UX or Product Design, with scope and expectations assessed according to Level 3 or Level 4.

Responsibilities

• Own end-to-end design for onboarding and activation journeys, from discovery and problem definition through detailed design, implementation and launch.
• Design experiences across customer-facing onboarding flows and internal operational workflows, balancing user needs, business goals, compliance requirements and operational realities.
• Simplify complex, multi-step processes such as identity verification, KYB/KYC requirements, document collection, review processes and account activation.
• Work closely with Product, Engineering, Data, Operations, Compliance and Risk teams to identify high-impact problems, align priorities and deliver meaningful improvements.
• Design responsive experiences across web and mobile, ensuring onboarding journeys feel clear, consistent and intuitive across devices and platforms.
• Partner with mobile designers and engineers to shape mobile-first experiences and ensure onboarding workflows translate effectively into native mobile environments.
• Create elegant, intuitive solutions with strong interaction design and visual craft, paying close attention to states, edge cases, error handling and moments of uncertainty.
• Prototype, test and iterate quickly using research, data and feedback to validate ideas and improve customer outcomes.
• Use modern tools such as Claude, Codex, Figma Make or other AI-assisted workflows to accelerate exploration, prototype solutions, test assumptions and improve your workflow.
• Explore new ways of working that help move from ambiguity to tangible solutions faster, while maintaining a high bar for quality and customer experience.
• Contribute to and extend our design system, improving reusable patterns and components that help teams ship consistent experiences faster.
• Partner closely with Engineering through implementation to ensure quality, accessibility and polish at launch.
• Contribute to design culture through critiques, workshops and reviews - raising the bar through craft, collaboration and thoughtful problem solving.

Skills

Product design

UX/UI

Onboarding

Fintech

Tools

Figma Make

Job description

Ebury Valencia Office is seeking an experienced Product Designer to shape onboarding and activation experiences for businesses using Ebury’s platform. You will own end-to-end design across onboarding and verification journeys, collaborating with Product, Engineering, Data and Compliance to deliver intuitive, compliant experiences.

Strong fintech or regulated-environment portfolios and the ability to balance user needs with business goals are essential.