Senior Product Designer - Onboarding & Activation

Ebury; Valencia; Presencial; EUR 60.000 - 90.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive Starting Salary

Annual discretionary bonus

Dedicated Mentorship

Cutting-Edge Technology

Clear, Accelerated Career Progression

Dynamic & Supportive Culture

Generous Benefits Package

Descripción de la vacante

Ebury Valencia Office is seeking an experienced Product Designer to shape onboarding and activation experiences for business customers, balancing user needs with regulatory and risk controls. You will own end-to-end design across onboarding journeys, collaborate with Product, Engineering, Data, Operations, Compliance and Risk, and contribute to design system and mobile/web experiences.

Hybrid work setup—4 days in office, 1 day from home—offers mentorship, competitive salary, and clear career

Formación

• Relevant professional experience in UX or Product Design, with level assessed by Senior/Lead expectations.
• Portfolio demonstrating complex workflows and problem solving in product design.
• Experience in fintech or regulated environments and onboarding/identity verification is desirable.
• Ability to balance user experience with business/regulatory needs and operational constraints.
• Strong collaboration across Design, Product, Engineering and cross-functional teams.

Responsabilidades

• Own end-to-end design for onboarding and activation journeys from discovery to launch.
• Design across customer-facing onboarding flows and internal workflows, balancing user needs and compliance.
• Simplify multi-step processes like identity verification and KYB/KYC.
• Collaborate with Product, Engineering, Data, Operations, Compliance and Risk teams.
• Design responsive experiences for web and mobile and ensure consistency across devices.
• Work with mobile designers to tailor mobile-first onboarding experiences.
• Create elegant interaction design with attention to states and edge cases.
• Prototype, test and iterate using data and feedback.
• Leverage AI-assisted tools to accelerate exploration and prototyping.
• Contribute to and extend the design system for faster shipping.

Conocimientos

Product design

Onboarding design

Fintech domain knowledge

Regulatory compliance awareness

Collaboration

Herramientas

Figma

Claude

Codex

Descripción del empleo

Senior Product Designer - Onboarding & Activation

Ebury helps ambitious businesses unlock global growth, and we take the same approach with our people. We encourage innovation and movement, collaboration and problem-solving, and foster an environment where everyone can feel they belong, are valued, supported and empowered to succeed.

If you’re a collaborator who wants to help transform how businesses operate globally, get in touch - we’d love to discuss how Ebury can accelerate your career so you can shape the future.

Senior Product Designer - Onboarding & Activation

Product Design

Ebury Valencia Office - Hybrid: 4 days in the office, 1 day working from home per week

We’re looking for an experienced Product Designer to help shape the future of Ebury’s onboarding and activation experiences. You’ll work on some of the most complex and important parts of our product - helping businesses successfully onboard, verify their identity and access Ebury’s financial services while balancing customer needs, regulatory requirements, risk controls and operational efficiency.

In this role, you’ll own end-to-end design across onboarding and activation journeys - spanning customer-facing experiences and internal operational workflows. You’ll partner closely with Product, Engineering, Data, Operations, Compliance and Risk teams to define problems, simplify complexity and deliver experiences that help customers successfully start and grow with Ebury.

This role may be hired at Product Designer II (Level 3) or Senior Product Designer (Level 4), depending on the level of autonomy, product judgement and scope demonstrated through the interview process.

What you’ll do

Own end-to-end design for onboarding and activation journeys, from discovery and problem definition through detailed design, implementation and launch.

Design experiences across customer-facing onboarding flows and internal operational workflows, balancing user needs, business goals, compliance requirements and operational realities.

Simplify complex, multi-step processes such as identity verification, KYB/KYC requirements, document collection, review processes and account activation.

Work closely with Product, Engineering, Data, Operations, Compliance and Risk teams to identify high-impact problems, align priorities and deliver meaningful improvements.

Design responsive experiences across web and mobile, ensuring onboarding journeys feel clear, consistent and intuitive across devices and platforms.

Partner with mobile designers and engineers to shape mobile-first experiences and ensure onboarding workflows translate effectively into native mobile environments.

Create elegant, intuitive solutions with strong interaction design and visual craft, paying close attention to states, edge cases, error handling and moments of uncertainty.

Prototype, test and iterate quickly using research, data and feedback to validate ideas and improve customer outcomes.

Use modern tools such as Claude, Codex, Figma Make or other AI-assisted workflows to accelerate exploration, prototype solutions, test assumptions and improve your workflow.

Explore new ways of working that help move from ambiguity to tangible solutions faster, while maintaining a high bar for quality and customer experience.

Contribute to and extend our design system, improving reusable patterns and components that help teams ship consistent experiences faster.

Partner closely with Engineering through implementation to ensure quality, accessibility and polish at launch.

Contribute to design culture through critiques, workshops and reviews - raising the bar through craft, collaboration and thoughtful problem solving.

What you’ll need

Relevant professional experience within UX or Product Design, with scope and expectations assessed according to Level 3 or Level 4.

A portfolio demonstrating strong product thinking, problem solving and craft, including examples of complex workflows, journeys or products where you simplified difficult problems for users.

Experience designing complex digital experiences, ideally within fintech, financial services, SaaS, healthcare, legal technology or other regulated environments.

Experience designing onboarding, identity verification, KYB/KYC, compliance, risk or workflow-heavy products is highly desirable.

Strong understanding of how to balance user experience with business requirements, regulatory constraints and operational needs.

Experience designing responsive and adaptive experiences across web and mobile, with an understanding of platform conventions and constraints.

Strong interaction design skills, including information architecture, flows, states, edge cases and system thinking.

Strong product thinking, with the ability to identify opportunities, make deliberate trade-offs and use data and research to inform decisions.

Curiosity and creativity in how you approach problems. We care less about proficiency in a specific AI tool and more about your ability to break down problems, question assumptions, experiment quickly and find better ways to move from an idea to a validated solution.

Comfort working beyond traditional design boundaries - using prototypes, AI-assisted tools, code, data or other methods when they help you better understand or solve a problem.

Proven collaboration skills across Design, Product, Engineering and cross-functional teams.

Strong organisational skills with the ability to navigate ambiguity and communicate effectively across diverse stakeholders.

Ability to balance and prioritise multiple projects in a fast-paced environment.

Why Ebury?

• Competitive Starting Salary with an annual discretionary bonusthat truly rewards your performance from day one.


• Dedicated Mentorship: Learn directly from experienced managers who are invested in your success.


• Cutting-Edge Technology: Leverage state-of-the-art tailor made tools and systems that enable you to perform at your best.


• Clear, Accelerated Career Progression: Defined pathways to leadership and specialist roles within Ebury.


• Dynamic & Supportive Culture: Work in a collaborative environment where teamwork and personal growth are prioritized.


• Generous Benefits Package: Access competitive benefits tailored to your location, which typically include health care and social benefits.


• Central London Office: A fantastic location with excellent transport links.

About us

Ebury delivers sophisticated, integrated solutions — business accounts, hedging, and financing — on a single platform with a seamless workflow. Our success is built on a simple premise and singular purpose: To help businesses operate and scale globally.

Since its founding in 2009, Ebury has always been a fast-growing leader in fintech. Today, we bring together 2000+ Eburians across nearly 70 cities and we’re always looking to add to our team.

At the heart of our offering is a proprietary platform, purpose-built to help businesses seamlessly streamline and manage global cash flow. We focus on continuous product evolution and innovation to build the infrastructure for borderless growth and help our clients scale at every stage.

The opportunities at Ebury are as diverse as our people, ranging from business development to engineering roles across our tech pillars.

We believe in inclusion. We stand against discrimination in all forms and are against the intolerance of differences that makes us a modern and successful organisation. At Ebury, you can be whoever you want to be and still feel a sense of belonging no matter your story.

Important Security Notice for Job Applicants

Ebury only accepts applications via official Ebury channels. We will only contact you from an @ebury.com domain. Always check the emails you receive from us, and note that we will neverrequest payment for any part of the recruitment process. Stay safe and report suspicious activity.

Notice to Recruitment Agencies and Search Firms

Ebury does not accept unsolicited resumes, CVs, or candidate profiles from recruitment agencies or search firms without signed written Ebury recruitment terms in place for a specific role. Any unsolicited applications will be considered the sole property of Ebury. Ebury will not be responsible or liable for any placement fees or costs associated with unagreed candidate submissions or subsequent hires.

AI Transparency Statement

Ebury uses Artificial Intelligence (AI) and automated tools to help streamline certain parts of our recruitment process, however, these tools are strictly for administrative efficiency. All hiring decisions, including application reviews, shortlisting, and final selections are evaluated and conducted by human talent acquisition professionals and hiring managers.